Tag: "RightNow"

RightNow to Announce Second Quarter 2011 Financial Results

BOZEMAN, Mont. (July 12, 2011) – RightNow ® (NASDAQ:RNOW) today announced that it will issue its earnings for the second quarter ended June 30, 2011 after the market close on Wednesday, July 27, 2011. RightNow will host a conference call to discuss the results at 2:30 p.m. Mountain Time (4:30 p.m. Eastern Time) on the […]

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RightNow Appoints Seasoned Executives to Drive Continued Growth Across Europe, Middle East and Africa

Former Omniture Executive, Ian Tickle, to Direct Region BOZEMAN, Mont. (June 01, 2011) – RightNow (NASDAQ:RNOW) today announced that former Omniture executive Ian Tickle has been appointed Vice President of Europe, Middle East and Africa (EMEA). As head of EMEA, Ian will be responsible for driving RightNow’s continued growth and success in the region, which […]

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RightNow Powers More Than Forty Global Gaming Companies’ Exceptional Multi-Channel Customer Experiences

Activision, Big Fish Games, EA, and Sony Online Entertainment Use RightNow CX to Get Customers Back in the Game BOZEMAN, Mont. (April 28, 2011) – RightNow (NASDAQ: RNOW) helps more than forty global gaming companies deliver unparalleled multi-channel customer experiences to drive revenue, increase efficiency, and build loyalty. Using RightNow CX, the customer experience suite, […]

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Four RightNow Clients Win Gartner & 1to1 Media CRM Excellence Awards

BT Retail, Jackson Hewitt, J&P Cycles, and University of New England Recognized at Global Gartner Summits BOZEMAN, Mont. (April 12, 2011) – RightNow (NASDAQ:RNOW) announced today that four clients, BT Retail, Jackson Hewitt, J&P Cycles, and University of New England, received Gartner & 1to1 Media CRM Excellence Awards. These global organizations use RightNow CX, the […]

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RightNow to Announce First Quarter 2011 Financial Results

BOZEMAN, Mont. (April 12, 2011) – RightNow® (Nasdaq: RNOW) today announced that it will issue its earnings for the first quarter ended March 31, 2011 after the market close on Wednesday, April 27, 2011. RightNow will host a conference call to discuss the results at 2:30 p.m. Mountain Time (4:30 p.m. Eastern Time) on the […]

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RightNow Clients iRobot and J&P Cycles to Present at Gartner Customer 360 Summit

Leading Brands Share Social Contact Center Strategies to Embrace Modern Consumers, Deliver Exceptional Multi-Channel Experiences, and Drive Brand Loyalty BOZEMAN, Mont. (March 30, 2011) – RightNow In the session “Embracing Social Consumers,” Maryellen Abreu, director of global technical support at iRobot, will discuss how the company uses the RightNow Social Experience solutions to increase social […]

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RightNow Sweeps 2011 CRM Magazine Service Leader Awards

Using RightNow CX, Telecom New Zealand Wins “Service Elite” for Transforming Its Contact Center, Increasing Sales Conversions and Providing Great Customer Experiences BOZEMAN, Mont. (March 18, 2011) – RightNow (NASDAQ: RNOW) swept the 2011 CRM RightNow beat competitors in the Web Support category by grabbing the highest score in customer satisfaction as well as high […]

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RightNow Helps Marketers Improve Brand Experiences, Increase Online Conversions and Drive Sales

RightNow CX February 2011 with Intent Guide Gives Brands a New Way to Engage with Consumers Online BOZEMAN, Mont. (February 23, 2011) – RightNow (NASDAQ:RNOW) today announced the availability of RightNow CX February 2011, which features RightNow CX Intent Guide with Natural Language Search. Taking exceptional customer experiences from the support page to the home […]

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RightNow’s Chief Solution Officer David Vap Presenting at SXSW with “United Breaks Guitars” YouTube Sensation Dave Carroll

Discussion of “How Social Media Impacts Crisis Communications” Among Highlights of Annual Interactive Conference BOZEMAN, Mont. (February 16, 2011) – RightNow (NASDAQ: RNOW) today announced that Chief Solution Officer David Vap will lead an interactive session “Social Hotline: How Social Media Impacts Crisis Communications” at the upcoming South by Southwest (SXSW) Interactive Conference taking place […]

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RightNow and Dave Carroll (United Breaks Guitars Guy) Make Network News at the RightNow Summit

RightNow Raises the Bar for Customer Experience, Consumer Empowerment and Cloud Computing at Annual Summit Bozeman, Mont (February 14, 2011) – RightNow (NASDAQ: RNOW) kicked off its global user conference series with a song heard around the world. At its North America Summit in Colorado Springs, Colo., RightNow invited Dave Carroll, a Canadian singer made […]

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