Industry-Leading B2B Provider UCG to Deploy 700 Seats of NetSuite SAN MATEO, Calif. (September 19, 2006) – NetSuite, Inc., the leader in on-demand business software suites, today announced that UCG (www.ucg.com), one of the nation’s leading providers of business information, is rolling out NetSuite to automate its front- and back-office operations, from financials to sales […]
The United Kingdom’s financial services CRM users are happy! Well, a good 62 percent of ‘em at least… According to a survey of UK CRM users commissioned by CDC Software, the financial services sector is leading best practices when it comes to client management. In fact the 62 percent satisfaction ratio makes the financial services […]
Avanade Inc., a global technology integrator for Microsoft enterprise solutions, released some results of a benchmark study detailing enterprise-scale use of Microsoft CRM. The Avanade test results demonstrated the relative capability of Microsoft Dynamics CRM 3.0 to scale under a variously sized sales force loads with response times averaging under 0.5 seconds. The Avanade tests […]
Microsoft scores on the ERP and CRM front. SpyOptic Inc. has selected Microsoft Dynamics GP as its choice of ERP system and will be implementing Microsoft Dynamics CRM to better manage its relationship with its customers and vendors. SpyOptic distributes eyewear and accessories to more than 5000 retail stores in the U.S. The California-based company […]
Some pursuers are persistent indeed. With a tenacity that would inspire a cross-dressing Shakespeare heroine, CDC Software continues to win Onyx Software Corporation. In a conference call to investors, CDC Software executive vice president of strategy pleaded his case to investors, running with the party line that the third and latest buyout offer is a […]
Representatives from Sacramento, Calif.-based Access Business Technologies have announced that the firm now offers hosted Microsoft Dynamics CRM 3.0 with full integration to Calyx Point, a common mortgage loan origination system. This integration seeks to enable bi-directional flow of data between Microsoft CRM and the Calyx Point loan origination system. Access is now pushing Microsoft […]
Microsoft Corporation today announced results from the independent Forrester Research, Inc., report “Microsoft Dynamics Emerges From Wave 1,” in which Microsoft Dynamics is seen to be successfully delivering. Dynamics, the line of integrated, adaptable business management solutions, says Microsoft PR, “is successfully delivering on the company’s vision of roles-based productivity that enables the ‘people-ready’ business.” […]
CRM solutions provider Pivotal Corporation announced that investment advisory firm Julius Baer Investment Management LLC has selected Pivotal CRM software to manage relationships with clients and third-party contacts with a single centralized corporate data repository for information. Both companies hope the agreement can lead to greater relationships between the two companies, as both as subsidiaries: […]
Al-Futtaim Technologies, the Al-Futtaim Group company representing Alcatel Enterprise Solutions and Microsoft Business Solutions in the United Arab Emirates, have announced the launch of integrated customer relationship management and contact center solution, based on the formal alliance between Microsoft and Alcatel for the UAE market. Primarily for mid-sized companies with contact centers of twenty-five to […]
It’s hard to imagine that, nearly seven centuries after Marco Polo’s famed visit to Cathay, making inroads to China is still seen as a revolutionary act. Yet in this respect, the 21st century echoes the 13th, with a second opening of the mysterious land. Of course, in our day, this quest to the unknown is […]