Amdocs Benchmark Sets New Record for Large-Volume Processing of Prepaid Voice, Data and Messaging

Demonstrates real-time service control for more than 510 million busy hour call attempts (BHCA) using the Linux operating system on low-cost hardware

ST. LOUIS (November 15, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of a benchmark that tested the Amdocs jNetX NextGen SCP (service control point) product, using the Linux operating system on HP ProLiant BL460c servers in BladeSystem c7000 enclosures and Intel® Xeon® processors. The benchmark demonstrated real-time service control for more than 510 million sessions and events during peak calling hours, also known as busy hour call attempts (BHCA). No other industry benchmark publicly reported processing of such a high volume of prepaid voice, data and messaging sessions and events.

“Prepaid usage accounts today for more than 75 percent of total subscribers worldwide and is as high as 80 to 90 percent in some emerging markets,” said Brian Partridge, Vice President of Network Research at Yankee Group. “Next generation SCP platforms combining cost-effective hardware and open source operating systems will drive the performance and scalability to support millions of subscribers at the lowest possible cost.”

Benchmark Highlights:

  • High throughput to support large volumes: More than 510 million BHCA processed, which is equivalent to 140,000 voice calls, SMS’s and data downloads per second – demonstrates that the combination of the Amdocs jNetX NextGen SCP with HP’s BladeSystem servers and Intel® Xeon® processors can support large event volumes;
  • Low latency for a better customer experience: Average latency between 10 and 31 milliseconds, depending on traffic type and test scenario – demonstrates that the combination of the Amdocs jNetX NextGen SCP with HP ProLiant BL460c servers in BladeSystem c7000 enclosures and Intel® Xeon® processors reduces prepaid call set-up time, resulting in a better customer experience;
  • Central Processing Unit (CPU) efficiencies for maximum productivity: 4,324 sessions per second per core  – shows Amdocs jNetX NextGen SCP’s ability to maximize the multi-core productivity of Intel® Xeon® processors;
  • High availability despite reduction in servers: Upon sudden removal of one server from the test environment, Amdocs jNetX NextGen SCP continued to run on the remaining HP BladeSystem servers demonstrating the same high throughput and low-latency CPU performance, with the load increasing on remaining servers;
  • System stability over time for high traffic volumes Tests showed that the combination of the Amdocs jNetX NextGen SCP with HP’s ProLiant 460c server blades and Intel® Xeon® processors supported high traffic volumes without impact to system performance and with the same low latency levels for an extended period of time;
  • Results achieved using an SCP solution built in Java: Amdocs’ SCP is built in Java as opposed to C-based solutions of most SCP platform vendors. Java brings significant benefits to operators in terms of its open programmability and time to market for new services or network adaptations.

The benchmark was conducted at the HP Partner Technology Access Center in Houston, Texas.

Amdocs jNetX NextGen SCP is the service control point for the Amdocs Prepaid solution and manages service and credit authorizations in real-time. Unlike other SCP offerings available in the marketplace, Amdocs jNetX NextGen SCP enables real-time session and event control for all types of services (voice, SMS, data, etc.) and delivers additional services such as Bill Shock Prevention, Credit Transfer, Missed Call Alert and Pay Your Bill Reminder. In addition, Amdocs SCP supports any wireline or wireless network protocol, from legacy SS7 to IP-based network protocols.

Amdocs jNetX NextGen SCP integrates with the Amdocs Convergent Charging product, which is based on the Amdocs Turbo Charging technology and performs real-time rating and account balance management. Together, they provide a complete prepaid solution, from network session and event control, through service creation and delivery, to real-time charging and customer management. For more information about Amdocs jNetX NextGen SCP, please visit

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About Amdocs

Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs’ offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $3.0 billion in fiscal 2010, Amdocs has over 19,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2009, filed on December 7, 2009 and in our quarterly 6-K forms furnished on February 8, May 13 and August 9, 2010.

Source: Amdocs

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