Microsoft Dynamics CRM 2011 Features Announced
This week was the July Microsoft Worldwide Partner Conference. Microsoft announced the new and updated features of Microsoft Dynamics CRM 2011, Microsoft’s next version of its customer relationship management solutions.
Microsoft Dynamics CRM 2011 will have a similar interface as Microsoft Office Suite, but the new version will integrate with the Microsoft Dynamics Marketplace which is expected to be released in the third quarter of 2010. Microsoft expects that the integration of Dynamics CRM with the Marketplace will enhance the overall CRM experience.
The general manager of Microsoft Dynamics CRM, Brad Wilson, said, “Microsoft Dynamics CRM 2011… offers new levels of user productivity and collaboration that meet their specific business needs with a lot total cost of ownership…this new release raises the bar in the CRM market.”
Microsoft plans to advance user personalization, enhance the overall Microsoft Office experience, and build on the real-time dashboard. They will also update and expand several features, including flexible goal management, inline data visualizations, guided process dialogs, and RoleTailored design.
Cloud developers will be able to deploy custom code for Dynamics CRM 2011 with tools such as Microsoft Visual Studio, Microsoft Silverlight, Windows Communication Foundation, and Language Integrated Query. Users will also be able to manage and create solutions, as well as download and apply custom solutions from the Microsoft Dynamics Marketplace.
The Microsoft Dynamics 2011 Beta will be released in September of this year. If you are interested in learning more about the Microsoft Dynamics CRM app store, click here. To view a list of other CRM software vendors, click here.