Let’s hear it for good ol’ MOM

Infor announced this week the company’s new “Mobile Order Management” (a.k.a. – you got it – MOM), a product that seeks to enable field sales personnel in the distribution industry to process orders remotely using a PDA, laptop or any other mobile device. MOM is designed to integrate with any ERP system, regardless of vendor.

Using MOM (which isn’t very nice if you think about it), field reps can remotely inquire about the status of an order; add, change or remove charges, line items and order line level comments; and search for customers and ship-to addresses. Other features include the ability to perform manual price overrides, and apply a discount or mark-up percent.

“Ours is a service-driven business and our employees need quick access to inventory and order information to meet customer demands,” said Bruce Streiff, Crest Industries CFO, explaining why they wanted to work with MOM.

And once again, CRMchump has to give props to the ever-witty David Sims over at TMCNet’s First Coffee blog for his closing line, which cannot be topped: “Additional modules complaining that you don’t call her often enough, telling you how to raise your kids, witching about your husband or wife, asking why don’t you move closer and reminding you that ‘you used to do that when you were that age’ optional.”

(Blogger’s note: I believe Sims knows that “to witch” is not a proper verb … perhaps he meant something else…?)