FACTS acquired by pivotal systems

Software and professional service vendor Dalcon Business Systems, Inc. has announced that the FACTS Business Unit has been acquired by CRM vendor Pivotal Systems. In the acquisition, Pivotal Systems will full on take over FACTS business unit, including the Tennessee-based Dalcon’s wholesale distribution products in service, software and support. Additionally, Pivotal Systems representatives have stated that the FACTS support staff will be reemployed by the new boss firm en masse.

Other Dalcon employees will go to work for Pivotal Systems on integration of Dalcon complementary product offerings into the Pivotal line, and the Nashville office will remain in place. “The acquisition of Dalcon’s FACTS Business Unit will add value to Pivotal System’s growing customer base, while continuing to focus on products for the distribution industry,” stated Pivotal Systems president Lori Allaman Hanken. Pivotal Systems is based in Minneapolis, Minn. and provides services and solutions across the board, covering CRM, distribution, inventory management, integrated networking, IP-based phone systems, supply chain and warehouse management. Dalcon Business Systems works in the fields of data storage, e-mail security, and IP telephony.

FACTS ERP is enterprise software developed by Atlanta-based Infor, a solution suites provider in ERP, demand management, business intelligence, inventory management, marketing-driven distribution, relationship management, supply-chain forecasting and planning and warehouse management. The company boasts 3,100 employees, office in more than fifty countries and almost 22,000 customers.