Latest CRM News

Zoho Highlights Continuous App Improvements

Company Continues to Refine Online Application Suite with Enhancements to Core Functionality, Cross-Application and Third-Party Integrations Zoho CRM PLEASANTON, Calif. (May 11, 2011) – Helping people work online, Zoho today announced the latest highlights in its campaign to continuously improve its suite of online applications. The most recent enhancements to Zoho CRM, Zoho Docs, Zoho […]

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Hospital Housekeeping Systems Deploys Custom iPad Applications Built on Force.com to Workers at 140 Hospitals

Mobile quality assessment app automates service performance tracking; Bed management app dramatically improves real-time visibility, patient throughput, and clinical outcomes SAN FRANCISCO, May 11, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced the success of Hospital Housekeeping Systems (HHS) in using Cloud 2 technologies to bring the power of social, […]

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European Advertising Provider Truvo Deploys Amdocs’ Search Software for New Website

Deployment supports Truvo’s efforts to offer local businesses a powerful advertising platform by improving relevancy of search results for its website and mobile portal platforms ANTWERP, Belgium and ST. LOUIS, May 11, 2011 — Truvo, a leading provider of search and digital advertising solutions in Belgium, Portugal and Ireland, and Amdocs (NYSE: DOX), the leading […]

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Salesforce.com Introduces Jigsaw 2

Salesforce’s 92,300 customers will have real-time access to the 26 million accurate business contacts in the Jigsaw Data Cloud directly within Salesforce CRMJigsaw’s 1.6 million community members deliver crowd-sourced business contact data with unmatched accuracy, helping customers boost produ SAN FRANCISCO, May 10, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today […]

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Salesforce.com Announces Timing of Its First Quarter Fiscal 2012 Financial Results Conference Call

Results to be released on May 19, 2011, after the market close SAN FRANCISCO, May 10, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that its first quarter fiscal 2012 results will be released on Thursday, May 19, 2011, after the close of the market.  The company will host a conference […]

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Salesforce.com Receives Top Honors from Everything Channel’s CRN Magazine

Salesforce.com named one of the Top 20 Cloud Platform Vendors and Cloud Software & Apps Vendors of 2011; Cloud 2 partner program designated a 5-Star Program SAN FRANCISCO, May 6, 2011 — Salesforce.com [NYSE: CRM], the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced it has received three honors from Everything Channel’s CRN magazine: CRN’s Top […]

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Salesforce.com Positioned as a Leader in the Magic Quadrant for CRM Customer Service Contact Centers

More than 15,000 companies including Ally Bank, KLM Royal Dutch Airlines, and Nikon Instruments have deployed the Service Cloud to deliver social customer serviceCombination of Salesforce CRM and recently acquired Radian6 will bridge the conversations happening on public social networks, such SAN FRANCISCO, May 4, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) […]

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Salesforce.com Completes Acquisition of Radian6

Radian6 is the Industry’s leading social-media monitoring platform, used by more than half of FORTUNE 100 companies to monitor, analyze and engage in social media conversationsAcquisition will enhance all Salesforce products – adding social intelligence across the Sales Cloud, Service Cloud, C SAN FRANCISCO, May 2, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing […]

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Amdocs Honored by AT&T as Outstanding Supplier

ST. LOUIS, April 28, 2011 — Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it won the prestigious 2011 AT&T Supplier Award for its commitment to excellence over the past year and support of affiliates of AT&T*, one of the world’s leading data, voice, wireless and Internet services providers. “We […]

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RightNow Powers More Than Forty Global Gaming Companies’ Exceptional Multi-Channel Customer Experiences

Activision, Big Fish Games, EA, and Sony Online Entertainment Use RightNow CX to Get Customers Back in the Game BOZEMAN, Mont. (April 28, 2011) – RightNow (NASDAQ: RNOW) helps more than forty global gaming companies deliver unparalleled multi-channel customer experiences to drive revenue, increase efficiency, and build loyalty. Using RightNow CX, the customer experience suite, […]

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