360 plus five

CDC Software, subsidiary of CDC Corporation, today announced that it has expanded its c360 product line of add-on applications for Microsoft Dynamics CRM with the addition of a handful of new products, which includes the following.

· Import Manager, a CRM specific tool to import data from multiple data sources;

· Report Authoring, a CRM end-user report design tool;

· Email Marketing to allow preparation, execution, tracking and analysis of HTML email marketing campaigns;

· Mobile CRM, a mobile CRM application for field sales and services people to access CRM via wireless handheld devices on the Windows Mobile platform; and

· Computer Telephony Integration, which enables integration between telephone systems and Microsoft CRM and detects incoming phone calls, automatically produces activities for incoming and outgoing calls and displays customized call information.

Along with the announcement, CDC Software spokesfolks stated that since the acquisition of c360 in April 2006, the customer base for the product has increased some 45 percent.

Leave a Reply

You must be logged in to post a comment.