What Xtime is it?

Xtime, Inc., a provider of CRM solutions for service operations, today announced that Ferman Automotive Group of Tampa, Fla., has committed to a group-wide rollout of Xtime’s flagship software product, ServiceCRM.

Xtime’s ServiceCRM combines consumer web scheduling, service BDC automation, advanced shop control and sophisticated service marketing.

Xtime now provides CRM solutions to automotive service operations in over 700 dealerships; company figures show that over 1,000,000 appointments have been booked via Xtime. Privately held and based in San Mateo, Calif., Xtime investors include Draper Fisher Jurvetson, RPM Ventures and France Telecom’s Innovacom.

Ferman Motor Car Company and its affiliated dealerships sell and service thirteen automotive brands from eighteen locations in the Tampa Bay area. The company sells more than 12,000 new and over 6,500 used include Acura, BMW, Buick, Chevrolet, Chrysler, Dodge, GMC, Jeep, Mazda, MINI, Nissan, Pontiac and Volvo cars each year. Ferman is reportedly one of the nation’s oldest family-owned and operated automotive groups in America with a foundation date of 1895.