Microsoft has released the latest version of Microsoft Dynamics CRM, CRM 4.0 and through it the company intends to start shipping from Monday. CRM 4.0, which is the first major upgrade of the CRM software in more than three years. It has evolved a lot from its parent software – Great Plains Software, for which […]
Amidst all the noise that SaaS is the only way to go a new report from Datamonitor, catchily titled ‘Decision Matrix: Selecting a CRM Vendor’ states that the worldwide spending on CRM licenses is set to touch $ 6.6 billion by the year end 2012. Datamonitor has developed a decision matrix to help businesses evaluate […]
Of course, one bit of news dominated CRM-related blogosphere areas and media outlets: Today, it’s all about the Microsoft CRM Live prices announced at the Worldwide Partner Conference in excellent Denver, Colo. (Actually, the conference is producing a steady squall of news items – as these events always do – which will be reported upon […]
As though the Portland Trail Blazers hadn’t struck enough gold last month by winning the top pick in the National Basketball Association draft lottery in securing a franchise player in either Greg Oden or Kevin Durant, they’ve also possed up with the baddest ever, Microsoft, to provide CRM for the legions of new fans this […]
Microsoft Corp. closed out the week with the announcement that Conceptus Inc. had chosen Microsoft Dynamics CRM 3.0 to help assure the continued growth of the Essure system, Conceptus’ flagship medical device. What are Conceptus and Essure? Glad you asked. As it turns out, the Essure system is a permanent birth control procedure that has […]
The South African Broadcasting Corporation and Microsoft Corp. today announced the deployment of Microsoft Dynamics CRM across SABC’s sales and marketing organization. The solution was implemented within eight months, and phase one of the project was rolled out to 250 employees in the company’s head office. Currently, Dynamics was being deployed to its network of […]
Microsoft was able to put one in the win column today, as St. Petersburg, Fla.-based financial services firm Raymond James Financial, Inc. announced the selection of Microsoft Dynamics CRM. Raymond James is now recommending that its nationwide network of 4,600-plus financial advisors adopt Microsoft Dynamics CRM as its primary customer relationship management tool. Raymond James […]
ExactTarget, a specialist in on-demand email software for email marketing (that’s “permission-based email marketing,” company PR reassures) unveiled its integration with Microsoft Dynamics CRM at Convergence 2007 this week. ExactTarget for Microsoft CRM seeks to make customer data actionable and enable marketers to create, deliver and track email campaigns. At the heart of the ExactTarget […]
When Congress, in a rare show of energy conservation consciousness decided to spring forward on Daylight Saving Time, it seemed like a good idea. Jumping the clock switching dates to March 11 and November 4 made the DST period four weeks longer and thus in theory saved that much more energy. There’s just the little […]
Astea International Inc., provider of lifecycle management software solutions, today announced that the firm’s FieldCentrix service management and mobility software has been integrated into Microsoft Dynamics CRM. Astea will be showcasing this solution next week at Convergence 2007 in beachy San Diego, California. Astea is in tight with Microsoft, with status as a Microsoft Gold […]