Parature Selected to Join Microsoft Startup Accelerator Program

Global Program Helps Accelerate the Success of Innovative Startups Committed to Microsoft Platform Technologies

Vienna, VA (February 12, 2011) – Parature, a global leader in on-demand customer service software, today announced that it has been selected to join the Microsoft Startup Accelerator Program. Stewarded by the Emerging Business Team (EBT) at Microsoft Corp., the program is designed to connect high-potential startups committed to the Microsoft platform to an extensive support network that provides access to Microsoft people and programs, guidance on future directions, and support to accelerate their success.

“Parature is excited to have been selected for the Microsoft Startup Accelerator Program,” stated Duke Chung, Parature CEO and President. “As the fastest growing customer service and support software company in the United States, our inclusion in this global program will help us to further accelerate our success in setting the standard for support teams worldwide, providing the smartest, most efficient way for organizations to support their customers.”

Microsoft is committed to serving as a valuable technology and business partner for emerging startups and their investors. Companies are selected to join the program based on their innovation, marketability, growth potential, funding, platform decision and strategic importance to Microsoft. These companies receive customized engagement plans designed to support their software development and increase market visibility. The program is now open to interested startups, which can apply via a profiling process outlined at the Microsoft Startup Zone at

“Microsoft is pleased to help Parature deliver a comprehensive software plus services solution to its customers,” said Dave Drach, Managing Director of the Emerging Business Team at Microsoft Corp. “Parature Customer Service(TM) software complements Microsoft technologies and will help provide an integrated and easy-to-use solution to meet the needs of their customers.”

The Microsoft EBT evaluates hundreds of technology startups each year to identify those with the strongest potential to succeed in the market, shape the industry’s future, and enhance the overall value of Microsoft products and services for customers. The Microsoft Startup Accelerator Program shines the spotlight on some of the most promising startups and provides good examples of how startups can work successfully with Microsoft.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.

Source: Parature