Parature Selected As Top Software Innovator by Sand Hill Group

Parature CEO to Present at Software 2007 Among 25 Innovation Software Showcase Winners

Vienna, VA (April 17, 2007) – Parature, a market leader in on-demand customer support software, today announced it was selected by Sand Hill Group for Innovation Showcase, which spotlights innovators in the enterprise software industry. CEO and President, Duke Chung, will present in the Innovation Showcase Theater at Software 2007.

CMP Technology’s Software 2007 theme is “Powered by Innovation” and will be held at the Santa Clara Convention Center on May 8-9, 2007. In its fourth year, Software 2007 is expected to attract more than 2,000 software CEOs, VPs, CIOs, venture capitalists, private equity partners, investment bankers, press and analysts, and industry professionals.

“This year’s Showcase winners illustrate that innovation is alive and well in the software space,” said M.R. Rangaswami, Sand Hill Group co-founder and Software 2007 executive conference director. “Parature represents one of 25 novel companies that we believe will play a notable role in the software ecosystem.”

Parature was selected in the SaaS Innovation Showcase category. Software-as-as-Service is being widely adopted by customers and Sand Hill Group believes there will be several new winners in this space. Innovation Showcase winners in this category represent the next generation of pioneers that are filling out the suite of Software-as-a-Service applications across critical business divisions. Parature is applying the model in a variety of industries.

Parature is a provider of complete on-demand Software-as-a-Service (SaaS) customer support solutions to associations, businesses, educational institutions, and government agencies. The Parature suite of modules is seamlessly integrated into one solution allowing organizations to effectively manage all of their support needs while reducing costs. This dynamic, online software provides all of the tools necessary to resolve issues quickly and reliably, exceeding customer expectations.

“Parature serves a vast marketplace and our philosophy has always been to create the world’s finest customer support software,” stated Duke Chung, Parature CEO and President. “Our customers are able to reduce the amount of time it takes to resolve customer issues by up to 50% and reduce the amount of calls and emails to their support center by up to 80%. We pride ourselves in delivering a competitive advantage to our customers and we are delighted to be selected to present at the Software 2007 conference.”

Source: Parature

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