Parature Named to JMP Securities 2009 Hot 100
JMP Securities Selects Parature as One of the Best Privately Held Software Companies
Vienna, VA (June 18, 2009) – Parature, a global leader in on-demand customer service software, announced today that it has been selected as a Hot 100 private software company by JMP Securities’ software research team. JMP Securities, headquartered in San Francisco, CA, is a full-service investment bank that provides equity research, institutional brokerage and investment banking services to public and private growth companies and their investors.
JMP Securities selected Parature as a Hot 100 private software company based on data collected by their research team’s work in the software segment. They identified companies that are involved in key trends, such as Software-as-a-Service (SaaS), those that have proven themselves as leaders in their segment based on recognition for their products and services – SmartCEO Future 50, Customer Interaction Solutions Product of the Year, SIIA CODiE Finalist, SSPA Recognized Innovator, TMC CRM Excellence Award; demonstrated corporate growth with such recognitions as – Deloitte Technology Fast 500, Inc. 5000, Software 500; and venture capital investments from top tier firms, such as Accel Partners, Sierra Ventures and Valhalla Partners.
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service(TM) software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.
“Parature is honored to be selected as a Hot 100 software company by JMP Securities,” stated Duke Chung, Parature CEO and President. “We have attained tremendous recognition for our product excellence and corporate growth which we attribute to the world-class products we deliver, the vast market we serve, and the visionary customers we support. Parature is committed to setting the standard for support teams worldwide and will continue to bring the most innovative products to market. Our customer service software suite, which integrates a customer portal, knowledgebase and ticketing in one dynamic, tightly unified system that can manage all the support needs of any organization, provides the smartest, most efficient way for organizations to support their customers.”
Source: Parature