Parature Continues Market Penetration with the Addition of Cynthia Ogle as Director of Marketing
Parature gets primed for continuous rapid growth
Reston, VA (October 16, 2003) – Parature, a leader in online support software, today announced the addition of Cynthia Ogle as Director of Marketing. Ogle joins Parature from Edison Venture Fund, where she was the Business Development Manager responsible for proactively prospecting investment opportunities. She was with Edison for 5 years, and also held positions in marketing and analysis. Cynthia will be responsible for expanding Parature’s presence and penetration into the online support software industry, and will lead all marketing and press activities.
“Coming from a venture capital firm where I examined software businesses on a daily basis, I haven’t seen an opportunity as exciting as Parature in quite a while,” remarked Cynthia. “Through its portfolio of support solutions, Parature offers a unique solution that provides organizations the ability to tap the once unrealized capability of the Internet as a way to provide efficient and effective customer service,” continued Cynthia.
“Parature has experienced quarter over quarter of strong consecutive growth since our launch.” said Duke Chung, Parature’s Chief Executive Officer. “With the addition of Cynthia, we anticipate not only continuing this growth rate, but also be a driving force in the industry’s shift to a hosted customer support strategy, such as Parature. Cynthia is an exceptional hire for us; she strengthens our team with incredible talent and passion.”
Continually growing, Parature serves industry leaders such as Hewlett Packard, Philips Medcare and Blackboard. Through its suite of products, Parature improves your customer satisfaction and confidence through providing critical self servicing information on a 24×7 basis via the web, resulting in reduction of inbound support load and therefore reducing customer support costs.
Source: Parature