Parature CEO and President to Present at Internet Summit 08

Duke Chung to Speak on â??SaaS: Where Now?â?? Panel

Vienna, VA (November 18, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the ‘SaaS: Where Now?’ panel at the Internet Summit 08 where hundreds of executives, business strategists, entrepreneurs, investors and marketers will gather for expert content on internet trends and opportunities created by web 2.0 technologies, social media, online advertising, widgets, online video, and other essential new Web oriented technologies. The event will be held at The Friday Center in Chapel Hill, NC on Wednesday, November 19, 2008 and the panel will take place from 9:30 A.M. until 10:15 A.M.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service(TM) software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.

Source: Parature

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