Parature CEO and President to Present at Accel – SDForum Next Generation Software Conference

Duke Chung to Speak on â??Beating the Incumbents through Bottom-Up Tacticsâ?? Panel

Vienna, VA (February 12, 2011) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the ‘Beating the Incumbents through Bottom-Up Tactics’ panel at the Next Generation Software Conference: The Consumerization of Software, presented by SDForum in collaboration with Accel Partners, on Wednesday, June 4, 2008 at 1:45pm PDT. The panel will be moderated by Rich Wong of Accel Partners and the panel of software industry executives will share their success with ‘bottom-up’ rather than ‘top-down’ enterprise software models, such as software-as-a-service (SaaS). The half day conference will be held at the offices of Cooley Godward Kronish in Palo Alto, CA from 11:30am – 5:00pm and will provide the opportunity for attendees to hear from next generation leaders in the software space, including executives from, Facebook,, Cisco, and more.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.

Source: Parature