Parature CEO and President Delivers General Session Welcome Address at ParaFest ’08 in Las Vegas, Nevada

Duke Chung Welcomes Customers and Partners to Paratureâ??s Worldwide Usersâ?? Conference

Vienna, VA (April 03, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung delivered the conference opening welcome address during general session of ParaFest ’08, the company’s fourth and largest annual users’ conference. ParaFest ’08 began April 2nd and will continue through April 4, 2008 at the Green Valley Ranch Resort, Spa & Casino in Las Vegas, NV. This innovative conference is uniting Parature users from across the world to gain valuable knowledge from industry experts and thought leaders, while networking with colleagues and peers.

Mr. Chung’s dynamic and energetic welcome address delivered an overview of Parature milestones, future strategy and what to expect from ParaFest ’08. He spoke of the opportunities to gain insight into service and support professional best practices & industry trends, how customers can leverage their investment in Parature products to streamline operations and improve business performance, and Parature’s vision for the year ahead.

Mr. Chung stated “Parature is committed to the success of our customers and we are dedicated to providing the smartest, most efficient way for you to serve, support, retain, engage with and maximize the value of every one of your customers. We will continue to set the standard for service and support teams worldwide by listening to our customers and bringing the most innovative products to market.”

ParaFest ’08 is featuring an exciting mix of case studies, best practices workshops, and hands-on training sessions led by Parature customers and other industry experts. Attendees have the unique opportunity to exchange ideas and network with their peers as well as with Parature executives and staff. Attendees are also taking advantage of the Parature Solutions Center where they are meeting with Parature experts to experience new products and learn best practice tips and techniques for using Parature software.

Source: Parature

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