Parature Celebrates its Customers and Partners with Dual Coast Events

Parature Appreciation Events Mark Corporate Milestones, Fall â??08 Product Release

Vienna, VA (November 05, 2008) – Parature, a global leader in on-demand customer service software, announced today they will gather their customers, partners, investors, and employees for an evening of corporate celebration. The east coast celebration will take place on Thursday, November 6, 2008 at Mie N Yu in Georgetown, DC from 6:00 P.M. to 9:00 P.M. The west coast celebration will take place on Thursday, November 13, 2008 at Roe in San Francisco, CA from 5:30 P.M. to 7:30 P.M. The events will mark such corporate milestones as 700+ customers, company growth and product awards, and the unveiling of Parature Fall ’08.

“Parature is the fastest growing customer service and support software company in North America and we are excited to acknowledge our accomplishments with our customers, partners, investors, and employees,” stated Duke Chung, Parature CEO and President. “Parature is committed to bringing best-in-class customer service and support software to market and setting the standard for support teams worldwide by providing the smartest, most efficient way for organizations to support their customers.”

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service(TM) software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.

Parature Fall ’08 will arrive on the Service Desks of Parature customers this autumn, improving the productivity and efficiency of their support organizations with new feature functionality and enhancements. As always, with Parature’s Software-as-a-Service (SaaS) model, customers will experience a seamless transition to Fall ’08, with no software to download or IT involvement required.

Source: Parature

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