Oncontact Software Releases Oncontact CRM 6.3

MILWAUKEE (March 05, 2009) – Oncontact Software (www.oncontact.com), the experts in mid-market customer relationship management (CRM) software systems, today released Oncontact CRM 6.3. Oncontact CRM 6.3 now supports Oracle databases for the CRM and Web products as well as added digital dashboards, a localization utility, advanced searching and mass assign features and more.

Oncontact CRM 6.3 builds on the vast experience and leadership that Oncontact Software has in the CRM marketplace with mid-market companies and continues to bring innovations built upon the most modern technology available to its clients.

“We designed Oncontact CRM 6.3 to continue to meet the everyday needs of our customers and to unveil the latest upgrades while providing the CRM market with affordable CRM systems for mid-market companies, “said Jon Zimmerman, president of Oncontact Software.

Following are some of the new features included in Oncontact CRM 6.3:

Oracle support (Web and CRM)
Oncontact 6.3 now supports Oracle databases (version 10g and greater) for the CRM and Web products. This includes the Oncontact Sync feature.

Digital Dashboards
Digital dashboards added to Oncontact CRM and Web provides views to performance indicators and other company data. These dashboards include interactive features, drill down capabilities, and may be tailored to each individual’s preference. Out-of-the-box standard CRM dashboards include Sales, Customer Service, and Campaign Management.

Oncontact Web
Oncontact Web now supports Oracle in additions to Microsoft databases. The ASP.NET provider may still be used with MSSQL databases but is not required.

Advanced Searching and Mass Assign
Advanced searching and Mass Assign features are included in Oncontact Web. Advanced searching allows users to construct criteria on the fly, using an intuitive interface, and optionally save queries for repeated use.

Mass Assign options from search pages match their CRM counterparts, allowing for assignments and updates to a group of records returned by a query. Export options are added to query results sections throughout the application.

An Order tab is added to the Client portal for viewing the status of orders. In addition, the home page for Partners includes a customizable message and alert section similar to the Client portal. This provides news and information on important events. Similar to the options in the Employee Portal, partners may manage Alerts, Incidents, and Opportunities to which they are assigned as a representative.

Source: Oncontact Software