Oncontact Software Brings CRM Application to Mobile Devices
MILWAUKEE (February 12, 2008) – Oncontact Software, the experts in mid-market customer relationship management (CRM), today released Oncontact Wireless, a solution enabling users to sync their Oncontact CRM application to mobile devices. Oncontact Wireless uses standard Web services to map and perform two-way data updates and configurable connections to and from wireless devices. Now, customers truly have unlimited access to critical business information via their handheld, no matter where they may be.
“We design our technology to meet the everyday needs of our evolving customers,” said Jon Zimmerman, president, Oncontact Software. “Oncontact Wireless is another leap forward in Oncontact Software’s solutions providing users with customizable and unlimited access to build and maintain client relationships anytime, anywhere.”
Oncontact Wireless is a PDA-installed application that provides instant access, off-line capabilities and an improved user interface over a standard, browser-based service. With the new solution, users have visibility to all pertinent information including accounts, contacts, opportunities and meetings. Users can also create new opportunities, calendar events, email messages and call reports with their mobile device. Furthermore, one can filter the amount and type of data and sort by email, date, to-do list, etc. All emails sent from a wireless device will be tracked as an activity within the contact providing complete account visibility whether a user accesses Oncontact CRM through the Web, network or synchronization.
Many of Oncontact’s partners and systems integrators eagerly await availability of Oncontact Wireless.
“We are extremely excited to provide this powerful mobile CRM capability to our customers,” said Harry Mosesian, director of sales and business development, WorkWise, Inc., an Oncontact partner. “Our customer base has been extremely receptive to Oncontact Software, and many of them have expressed an interest in Oncontact Wireless. We look forward to highlighting the solution on our weekly Web casts and also at our customer conference.”
Oncontact Wireless will be available March 31, 2008. For more information, please visit www.oncontact.com.
Source: Oncontact Software