DevElements, Inc. Extends Partnership with Parature
Move Will Provide Customers with Integrated Suite of Software and Services
Reston, VA (November 05, 2002) – DevElements, Inc., a strategic IT consulting and integration company today announced it has extended its partnership with Parature, Inc., a leading innovator of online customer support software. Through this enhanced relationship, DevElements will provide custom integration services to Parature’s customers, and utilize Parature’s online customer support software for the ongoing needs of its growing customer base.
“Parature’s customer support software adds incredible value to DevElements’ suite of services,” says Andrew Hill, President and CEO of DevElements. “One of DevElements’ core competencies is web-enabling back-office applications, so it was a natural progression for us to explore the use of online help desk and support systems. When we came across Parature’s online customer support software, we knew we had found the best solution to meet our customers’ needs. By integrating Parature’s software into our custom applications, we have helped our customers realize tremendous ROI by eliminating the costs related to staffing and developing internal support systems.”
According to Parature CEO, Duke Chung, “Parature is growing quickly because we enable our customers to get up and running quickly with an effective online support solution. Now through our partnership with DevElements, we are able to offer more extensive customization and integration for customers with more complex online support needs.”
DevElements and Parature are currently engaged as partners with two large, multinational firms with several pending opportunities on the horizon.
Source: Parature