Recently, Zoho announced it has added new integration features for Google Apps. The integration allows Zoho CRM and other Zoho Business tools to display data in Gmail messages. Zoho has expanded its service portfolio to go beyond just CRM and they now host over twenty-four services. Although Google Apps and Microsoft are competitors of Zoho, […]
Looks like Google is determined to remain competitive in the small business CRM market, as today they announced they are closing an acquisition of DocVerse, a service facilitating collaboration around Microsoft Office documents. Given the number of small businesses managing CRM via free online applications, this could be big news. San Francisco-based DocVerse has previously […]
With the technical preview of Office 2010 several months ago, Microsoft announced a web-based companion to the suite, Office Web Applications, which some predict will be the “Google Apps Killer.” Last week, Microsoft released a partial preview of the online package to beta testers and invited guests. Web Apps features extensions of PowerPoint, Excel, and […]
The American Customer Satisfaction Index (ASCI) recently released their annual e-business report, and Google came out the preferred Internet Portal and Search Engine, scoring a telling 9 points ahead of the next runner up. The quality of Google’s search results isn’t the sole factor in its popularity—their web presence is near inescapable given the number […]