Activision, Big Fish Games, EA, and Sony Online Entertainment Use RightNow CX to Get Customers Back in the Game BOZEMAN, Mont. (April 28, 2011) – RightNow (NASDAQ: RNOW) helps more than forty global gaming companies deliver unparalleled multi-channel customer experiences to drive revenue, increase efficiency, and build loyalty. Using RightNow CX, the customer experience suite, […]
HOUSTON (April 26, 2011) – ACT! is the grandfather of sales automation tools and is still the most widely used in the world. With well over 6 million licenses sold, it’s tough to find a sales-pro that hasn’t used ACT! However, business changes, new requirements and the cost of managing, supporting and upgrading ACT! can […]
BT Retail, Jackson Hewitt, J&P Cycles, and University of New England Recognized at Global Gartner Summits BOZEMAN, Mont. (April 12, 2011) – RightNow (NASDAQ:RNOW) announced today that four clients, BT Retail, Jackson Hewitt, J&P Cycles, and University of New England, received Gartner & 1to1 Media CRM Excellence Awards. These global organizations use RightNow CX, the […]
BOZEMAN, Mont. (April 12, 2011) – RightNow® (Nasdaq: RNOW) today announced that it will issue its earnings for the first quarter ended March 31, 2011 after the market close on Wednesday, April 27, 2011. RightNow will host a conference call to discuss the results at 2:30 p.m. Mountain Time (4:30 p.m. Eastern Time) on the […]
Leading Brands Share Social Contact Center Strategies to Embrace Modern Consumers, Deliver Exceptional Multi-Channel Experiences, and Drive Brand Loyalty BOZEMAN, Mont. (March 30, 2011) – RightNow In the session “Embracing Social Consumers,” Maryellen Abreu, director of global technical support at iRobot, will discuss how the company uses the RightNow Social Experience solutions to increase social […]
Deployment will allow Eniro to increase digital advertising sales and reduce operational costs ST. LOUIS and STOCKHOLM, March 21, 2011 — Amdocs (NYSE: DOX), the leading provider of customer experience systems, and Eniro (OMX Stockholm Stock Exchange: ENRO) today announced that Eniro has deployed the Amdocs’ digital advertising system to enable the launch of its […]
Using RightNow CX, Telecom New Zealand Wins “Service Elite” for Transforming Its Contact Center, Increasing Sales Conversions and Providing Great Customer Experiences BOZEMAN, Mont. (March 18, 2011) – RightNow (NASDAQ: RNOW) swept the 2011 CRM RightNow beat competitors in the Web Support category by grabbing the highest score in customer satisfaction as well as high […]
New deployment provides mobile operator with a full picture of both its physical and logical infrastructure to better manage network resources ST. LOUIS, March 2, 2011 — Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Kyivstar has expanded its use of Amdocs OSS (operational support systems) to manage its physical […]
RightNow CX February 2011 with Intent Guide Gives Brands a New Way to Engage with Consumers Online BOZEMAN, Mont. (February 23, 2011) – RightNow (NASDAQ:RNOW) today announced the availability of RightNow CX February 2011, which features RightNow CX Intent Guide with Natural Language Search. Taking exceptional customer experiences from the support page to the home […]
Contact Us HOUSTON (February 16, 2011) – SalesNexus.com, an online contact relationship management software company and the organizers of The Sales Mastery Institute, is pleased to announce a new webinar with Leanne Hoagland-Smith titled “Buying Comes First, Selling Is Second” on February 24, 2011 at 2pm EST. Join Leanne Hoagland-Smith for this webinar to learn […]