Category: Internet

RightNow Powers More Than Forty Global Gaming Companies’ Exceptional Multi-Channel Customer Experiences

Activision, Big Fish Games, EA, and Sony Online Entertainment Use RightNow CX to Get Customers Back in the Game BOZEMAN, Mont. (April 28, 2011) – RightNow (NASDAQ: RNOW) helps more than forty global gaming companies deliver unparalleled multi-channel customer experiences to drive revenue, increase efficiency, and build loyalty. Using RightNow CX, the customer experience suite, […]

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Moving ACT! to the Cloud with SalesNexus

HOUSTON (April 26, 2011) – ACT! is the grandfather of sales automation tools and is still the most widely used in the world. With well over 6 million licenses sold, it’s tough to find a sales-pro that hasn’t used ACT! However, business changes, new requirements and the cost of managing, supporting and upgrading ACT! can […]

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Four RightNow Clients Win Gartner & 1to1 Media CRM Excellence Awards

BT Retail, Jackson Hewitt, J&P Cycles, and University of New England Recognized at Global Gartner Summits BOZEMAN, Mont. (April 12, 2011) – RightNow (NASDAQ:RNOW) announced today that four clients, BT Retail, Jackson Hewitt, J&P Cycles, and University of New England, received Gartner & 1to1 Media CRM Excellence Awards. These global organizations use RightNow CX, the […]

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RightNow to Announce First Quarter 2011 Financial Results

BOZEMAN, Mont. (April 12, 2011) – RightNow® (Nasdaq: RNOW) today announced that it will issue its earnings for the first quarter ended March 31, 2011 after the market close on Wednesday, April 27, 2011. RightNow will host a conference call to discuss the results at 2:30 p.m. Mountain Time (4:30 p.m. Eastern Time) on the […]

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RightNow Clients iRobot and J&P Cycles to Present at Gartner Customer 360 Summit

Leading Brands Share Social Contact Center Strategies to Embrace Modern Consumers, Deliver Exceptional Multi-Channel Experiences, and Drive Brand Loyalty BOZEMAN, Mont. (March 30, 2011) – RightNow In the session “Embracing Social Consumers,” Maryellen Abreu, director of global technical support at iRobot, will discuss how the company uses the RightNow Social Experience solutions to increase social […]

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Eniro Deploys Amdocs Digital Advertising Solution to Launch Multi-National Digital Advertising Network in Scandinavia

Deployment will allow Eniro to increase digital advertising sales and reduce operational costs ST. LOUIS and STOCKHOLM, March 21, 2011 — Amdocs (NYSE: DOX), the leading provider of customer experience systems, and Eniro (OMX Stockholm Stock Exchange: ENRO) today announced that Eniro has deployed the Amdocs’ digital advertising system to enable the launch of its […]

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RightNow Sweeps 2011 CRM Magazine Service Leader Awards

Using RightNow CX, Telecom New Zealand Wins “Service Elite” for Transforming Its Contact Center, Increasing Sales Conversions and Providing Great Customer Experiences BOZEMAN, Mont. (March 18, 2011) – RightNow (NASDAQ: RNOW) swept the 2011 CRM RightNow beat competitors in the Web Support category by grabbing the highest score in customer satisfaction as well as high […]

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Ukraine’s Kyivstar Expands Its Use of Amdocs OSS

New deployment provides mobile operator with a full picture of both its physical and logical infrastructure to better manage network resources ST. LOUIS, March 2, 2011 — Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Kyivstar has expanded its use of Amdocs OSS (operational support systems) to manage its physical […]

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RightNow Helps Marketers Improve Brand Experiences, Increase Online Conversions and Drive Sales

RightNow CX February 2011 with Intent Guide Gives Brands a New Way to Engage with Consumers Online BOZEMAN, Mont. (February 23, 2011) – RightNow (NASDAQ:RNOW) today announced the availability of RightNow CX February 2011, which features RightNow CX Intent Guide with Natural Language Search. Taking exceptional customer experiences from the support page to the home […]

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SalesNexus.com Hosts ‘Buying Comes First, Selling Is Second’ Webinar

Contact Us HOUSTON (February 16, 2011) – SalesNexus.com, an online contact relationship management software company and the organizers of The Sales Mastery Institute, is pleased to announce a new webinar with Leanne Hoagland-Smith titled “Buying Comes First, Selling Is Second” on February 24, 2011 at 2pm EST. Join Leanne Hoagland-Smith for this webinar to learn […]

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