Category: News

Kintera stays on the road

The folks at Kintera Inc. just have a thing for the good ol’ American open road, reckons the Chump. Kintera, those producers of social constituent relationship management programs, closed its week with the announcement that the firm’s publicity roadshow would be extended to include stop in five more cities. Kintera is holding the tour at […]

Pivoting the Mellon

Pivotal Corporation, a provider of relationship management solutions to enterprise mid-market and blue chip organisations will co-present with global investment management firm Mellon Asset Management at the Gartner Financial Services Summit in London on September 25. On topic will be the Mellon implementation of Pivotal CRM. Mellon head of eBusiness Stephen Johns will discuss the […]

It’s Logica, captain

European IT service company LogicaCMG has announced an interesting display for the upcoming CRM / CIS Europe 2006 event, namely its “metering expertise.” At the event, LogicaCMG representatives will discuss the theme "Beyond metering – delivering smart value.” To wit, LogicaCMG energy and utilities specialist will present the company’s approach to smart metering, i.e. how […]

Soffront succeeds in New England

Representatives from CRM software provider Soffront Software Inc. today released some results from New England Controls showing substantial improvement to service and support processes since deploying Soffront CRM software. Soffront CRM is employed in the Sure Service division of New England Controls, a supplier of distributed control systems to automate manufacturing processes. Soffront CRM was […]

THINCing Exactly

The excellently named Exact Software has announced a partnership with Okuma, a computer numeric controls and machining technology company. The exact Exact division to be working with Okuma is Exact JobBOSS which, together with Okuma’s plug and play control platform Okuma THINC allows its machines to "think for themselves.” Terminator-like fantasies aside, Okuma THINC is […]

Cimnet certified

Cimnet Systems Pvt. Limited, an offshore development center of Cimnet Systems, Inc. and supplier of enterprise resource planning software and services for the printed circuit board industry, has announced its ISO 9001:2000 certification. The firm just attained the global quality standards set forth for software companies by the ISO. To achieve said certification, the Cimnet […]

What’s the Altitude in Brussels?

Independent contact centre solutions vendor Altitude Software have announced will be hosting of Workout ‘06, a CRM outsourcing community-building event, in Brussels, Belgium this week. Over two days, senior executives from major global service providers, Altitude management and partners will discuss the most important trends and challenges facing contact centres today. The event will also […]

Global Crossing adds more Europe, Latin America, Asia

Almost twenty years later, the Berlin Wall has finally fallen for Global Crossing and its VoIP service. Yesterday, representatives of Global Crossing it has made its VoIP outbound service available to both enterprise and carrier customers in a handful of Central and Eastern Europe nations together with some parts of Latin America and the Asian […]

Shaw? Wunderman!

Representatives of Wunderman, a unit of WPP Group’s Young & Rubicam Brands, today announced their firm’s acquisition of Shaw Marketing Group, a customer relationship management shop. The autonomous division, to be rechristened Shaw Wunderman, will be led by agency founder and president Richard Shaw. Diageo, producer of fine products bearing the labels of Johnnie Walker, […]

Kings of the Castle

Castle CRM, a premier customer relationship management consulting and application integration company serving mid-sized and large businesses, hosts its third annual Client Council tomorrow at Cipriani Wall Street in nowhere else but New York City. The event will be jointly hosted by Castle CRM and Sage Software, who promise to reveal the Sage CRM SalesLogix’s […]