Time for another Gartner Magic Quadrant nod, it seems, with this time the lucky winner Deloitte. Deloitte has been listed by the analyst firm in the Leaders Quadrant of Gartner’s "Magic Quadrant for CRM Service Providers, North America" report. Deloitte also bagged a spot in the "Visionaries Quadrant for Business Intelligence Implementation." To be named […]
More online games? Cool! Yes, folks, it’s true China.com has announced a grand search for participating developers from Japan, Korea, China, the United States, Europe, India and Australia “with long-standing, successful track records in the development of top-quality and successful online games, and the vision and innovative skill to develop games from the ground up […]
Vistula Communications Services, Inc., a supplier of flexible and reliable VoIP services to telecommunications carriers and internet service providers, today announced the selection of its V-Cube platform by DirecPath. V-Cube will be employed in running a pilot program for the delivery of DirecPath’s consumer VoIP service offerings. Vistula will initially run a six-month pilot program, […]
Texas Instruments Incorporated representatives today announced that ZyXEL Communications Corp., reportedly the world’s largest residential gateway provider, has chosen TI’s VoIP products for its voice-enabled DSL access devices, VoIP gateways and IP phones. The first IP phones with the Texas Instruments chipset of the V501D-T1 and the V300 will be available at the CeBIT 2007 […]
The brain trust at Surado Solutions, a provider of customer relationship management solutions for small- to mid-sized enterprises, has revealed details regarding the next major release in its CRM product line, including the next generation of application design capabilities in Surado CRM 5.1. Entitled Surado CRM 5.1 Custom Application Designer, the program seeks to allow […]
Representatives of Endeavor Commerce made a couple of announcements today. Firstly, Endeavor’s new web controls are now available. The second announcement stated a new version of the firm’s SmartCatalog Rule Manager program is slated for October release. Primary to the new version of web controls is the allowing of simultaneous server and client side processing. […]
Convergys Corporation, a customer care, human resources, and billing services provider, announced a huge five-year professional services outsourcing contract with VIBO Telecom, Taiwan’s no. 1 3G mobile operator, to manage VIBO’s back office operations. Under terms of the contract, Convergys will continue to manage all aspects of VIBO’s customer care and billing systems. Originally, the […]
Another neat-looking webinar is on tap for all those of you into that sort of voodoo (i know you’re out there). Jacada Ltd., a leading provider of unified desktop and process optimization solutions for customer service operations, today announced the webinar entitled “Unified Agent Desktop: The Key to Improving Customer Service Effectiveness.” “Unified Agent Desktop” […]
System integration software provider D-Tools, Inc. and Tigerpaw Software, Inc., a leading developer of end-to-end business management solutions, announced jointly yesterday that they have completed the integration of their products D-Tools System Integrator 5 and Tigerpaw CRM+ to form one solution for system integrators and custom installers of low-voltage systems. Applications covered by the new […]
Quadrant Software has announced completion of the integration of its IntelliChief content management system with the product formerly known as MAPICS. (It’s now called Infor’s ERP XA.) Praiseworthily and refreshingly enough, Quadrant PR states that the main goal of combining the two solutions is cut down on paper use. Quadrant Software unveiled the IntelliChief content […]