Tag: "Consona"

Consona CRM Product Lines Attain KCS v4 Verified Status

Consortium for Service Innovation’s KCS Certification Program Celebrates Technology for Leading Service and Support Organizations Indiana (August 12, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that its Consona Knowledge Management Version 7.3 and […]

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F&C Investments Capitalizes on Consona CRM Suite to Enhance Client Relationships and Realize New Sales Opportunities

Leading Global Investment Manager Captures and Employs Comprehensive Customer Information with End-to-End Consona CRM Solution Indianapolis, IN (August 06, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that F&C Investments, an acknowledged world leader […]

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Webinar Reveals Best Practices for Top-Notch Customer Service

Yankee Group and Consona host a KMWorld Webcast exploring Knowledge Management strategies and technologies used by today’s most successful customer service organizations Indianapolis, IN (July 16, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced […]

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Australian Central Credit Union Celebrates 5-Year Anniversary as Consona CRM Customer with Upgrade; Looks Back on Success

Consona CRM Deployment Integrates Customer Data to Enable Member Intimacy Through Streamlined Technology Systems and More Efficient Customer Service. Indianapolis, IN (June 17, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that on its […]

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New Research Imparts Industry Expertise on How to Empower Enterprises and Customers with Knowledge

CRM Industry Thought Leader Examines How to Access and Capitalize on Corporationsâ?? Most Overlooked and Abundant Commodity. Indianapolis, IN (June 05, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the general availability of two […]

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Industry Experts Reveal Keys to Realizing the True Value of Support and Service in Business

New Study Informs Executives How to Capitalize on the Potential Power Service and Support Organizations Have to Drive Business Growth. Indianapolis, IN (May 27, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the general […]

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SSPA Survey Results Reveal Consona Knowledge Management as Top Choice Among Enterprise Members

Recent Poll Shows Solution One of the Most Used by Enterprises for Their Customer-Facing Knowledgebase Solution. Indianapolis, IN (May 20, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the Consona Knowledge Management (KM) […]

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Consona CRM Suite Recognized by Customer Interaction Solutions and CRM Magazine for Outstanding Solution

Prominent Industry Media Outlets Select Consona CRM as Recipient of Excellence Awards Indianapolis (May 05, 2009) – Consona CRM, a leading provider of total customer management solutions for the enterprise, today announced that both Customer Interaction Solutions and CRM magazine have chosen the Consona CRM Suite as a recipient of the 2009 CRM Excellence Awards […]

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Consona CRM Recognized With 2009 ISM Top 15 CRM Enterprise Software Award

Accolade Underscores Consona CRM’s Continued Leadership in the CRM Marketplace. Indianapolis (April 30, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that Consona CRM has been named to ISM, Inc.’s Top 15 CRM Enterprise […]

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SupportSoft Signs Definitive Agreement to Sell Enterprise Software Related Assets to Consona Corporation

Acquisition Strengthens Consona’s Service and Support Automation Product Leadership. Indianapolis, IN (April 06, 2009) – Consona Corporation, a privately held company jointly owned by Battery Ventures VI LP and Thoma Bravo LLC and worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today […]

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