Consortium for Service Innovation’s KCS Certification Program Celebrates Technology for Leading Service and Support Organizations Indiana (August 12, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that its Consona Knowledge Management Version 7.3 and […]
Leading Global Investment Manager Captures and Employs Comprehensive Customer Information with End-to-End Consona CRM Solution Indianapolis, IN (August 06, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that F&C Investments, an acknowledged world leader […]
Yankee Group and Consona host a KMWorld Webcast exploring Knowledge Management strategies and technologies used by today’s most successful customer service organizations Indianapolis, IN (July 16, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced […]
Consona CRM Deployment Integrates Customer Data to Enable Member Intimacy Through Streamlined Technology Systems and More Efficient Customer Service. Indianapolis, IN (June 17, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that on its […]
CRM Industry Thought Leader Examines How to Access and Capitalize on Corporationsâ?? Most Overlooked and Abundant Commodity. Indianapolis, IN (June 05, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the general availability of two […]
New Study Informs Executives How to Capitalize on the Potential Power Service and Support Organizations Have to Drive Business Growth. Indianapolis, IN (May 27, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the general […]
Recent Poll Shows Solution One of the Most Used by Enterprises for Their Customer-Facing Knowledgebase Solution. Indianapolis, IN (May 20, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the Consona Knowledge Management (KM) […]
Prominent Industry Media Outlets Select Consona CRM as Recipient of Excellence Awards Indianapolis (May 05, 2009) – Consona CRM, a leading provider of total customer management solutions for the enterprise, today announced that both Customer Interaction Solutions and CRM magazine have chosen the Consona CRM Suite as a recipient of the 2009 CRM Excellence Awards […]
Accolade Underscores Consona CRM’s Continued Leadership in the CRM Marketplace. Indianapolis (April 30, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that Consona CRM has been named to ISM, Inc.’s Top 15 CRM Enterprise […]
Acquisition Strengthens Consona’s Service and Support Automation Product Leadership. Indianapolis, IN (April 06, 2009) – Consona Corporation, a privately held company jointly owned by Battery Ventures VI LP and Thoma Bravo LLC and worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today […]