Yale University Selects Consona CRM
KNOVA Chosen for Patented Search Technologies and Ability to Support Yaleâ??s ITIL Initiative Indianapolis, IN (January 03, 2008) – KNOVA, a Consona(TM) CRM solution and worldwide leader in service resolution and knowledge management solutions for the enterprise, today announced that Yale University will implement the KNOVA knowledge management solution as part of an overall effort […]