Tag: "Consona"

Canon Leadership Recognizes Consona Knowledge Management Deployment for Achieving Best-in-Class Customer Service

Canon ITS Receives 2008 CAPA Honor for enabling improved customer satisfaction and achieving substantial ROI. Indianapolis, IN (March 09, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the Canon Information Technology Services (Canon […]

Tags:

Consona Corporation Named to KMWorld’s “100 Companies that Matter in Knowledge Management”

Inclusion to Prestigious List Marks Seventh Straight Appearance for Consonaâ??s Knowledge Management Solution (Formerly KNOVA). Indianapolis, IN (February 23, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the it has been named by […]

Tags:

Consona

Consona KM and CRM Suite Receive Industry Recognition for Product Excellence and Innovation. Indianapolis, IN (January 29, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that both its Consona Knowledge Management solution (formerly KNOVA) […]

Tags:

Consona White Paper Outlines Customer Experience Management Focus for Successful CRM Initiatives

Ground-Breaking Approach to CRM Unifies Theory and Practice with Emphasis on Maximization of Customer Interaction and Comprehensive Systems Integration Indianapolis, IN (November 10, 2008) – Consona Corporation , a leading provider of customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the general availability of […]

Tags:

Greene King Earns 2008 Summit Award at Consona Customer Conference

Consonaâ?¢ Customer Management Helps UK Brewer Integrate Acquisitions, Maintain Revenue Streams and Achieve Savings after Remarkable Growth; Company Wins Transformation Award. Las Vegas, NV/Indianapolis, IN (October 30, 2008) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today […]

Tags:

Consona Corporation Unveils Knowledge Driven Support Solution at Customer Conference

Consona Integrates Two World-Class Products, Onyx and KNOVA, to Build Market’s First and Most Tightly Integrated Case and Knowledge Management Solution Las Vegas, NV (October 15, 2008) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced […]

Tags:

KNOVA® Version 7.2 Named Trend-Setting Product of the Year by KMWorld

2008 Honor is KNOVAâ??s Sixth, Underscoring Suiteâ??s Unmatched Customer Satisfaction and Value. Indianapolis, IN (August 26, 2008) – KNOVA, a Consona CRM solution and worldwide leader in service resolution and knowledge management solutions for the enterprise, today announced that KNOVA Version 7.2 has been named to KMWorld’s Trend-Setting Products. KMWorld, the leading information provider serving […]

Tags:

DirectNET Realizes Maximized Efficiency Across Business Units with Deployment of Onyx® CRM Platform

DirectNET’s newly streamlined business processes keep pace with growth in company and enhance customer relationships Indianapolis, IN (July 29, 2008) – Consona CRM, a leading provider of total customer management solutions for the enterprise, today announced that DirectNET has achieved significant growth and efficiency after having implemented Onyx’s full suite of customer relationship management (CRM) […]

Tags:

Consona CRM’s KNOVA® Solution Named to KMWorld’s ‘100 Companies that Matter in Knowledge Management’

KNOVA Recognized as a Leader in KM Technology and Innovation Indianapolis, IN (March 04, 2008) – KNOVA , a Consona CRM solution and worldwide leader in service resolution and knowledge management (KM) solutions for the enterprise, today announced that KMWorld, the leading information provider serving the knowledge, document and content management systems market, has selected […]

Tags:

Webster Buchanan Research White Paper Reveals Fresh Approach to Customer Relationship Management Initiatives via Total Customer Management

Consona CRM, a leading provider of total customer management solutions for the enterprise, today announced its sponsorship of a research paper entitled, “Far-sighted Pragmatism: the Third Wave of Customer Management,” written by Webster Buchanan Research’s Keith Rodgers and David Longworth. The new Indianapolis, IN (February 07, 2008) – Consona CRM, a leading provider of total […]

Tags:

Page 3 of 41234