Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Telstra has deployed Amdocs ChangingWorlds personalization technology to support its BigPond Mobile portal. The portal offers customers news and information services through mobile devices. The announcement HONG KONG (November 18, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, […]
Multi-year, managed services contract includes license of Amdocs CES 7.5; agreement spans billing, ordering, customer care and operational support systems ST. LOUIS (November 09, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has signed a multi-year, managed services agreement with Data & Audio Visual Enterprises Wireless Inc. […]
Amdocs ChangingWorlds’ mobile portal technology and personalization capabilities help SMART to deliver differentiated mobile Internet experience ST. LOUIS (November 05, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that mobile service provider SMART Communications has deployed Amdocs ChangingWorlds’ software to support its Sandbox mobile social media service. Sandbox allows […]
Acquisition accelerates Amdocs’ position in SDP; enables service providers to harness the capabilities of converged networks, IT and web in order to deliver rich, next-generation services ST. LOUIS (October 27, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today has announced the acquisition of jNetX, a privately-held service delivery platform (SDP) […]
Amdocs replaces and consolidates existing systems for wireline, wireless and broadband billing, ordering and CRM to reduce operational costs and speed up time-to-market for new bundles ST. LOUIS and SAO PAULO (October 15, 2009) – At Futurecom 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced that CODETEL has deployed Amdocs CES […]
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled a new program called Open Innovation at an event held in Silicon Valley ST. LOUIS and MENLO PARK, California (October 12, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled a new program called Open Innovation at an […]
Amdocs’ Products Deliver Digital Content Settlement and Support for Mobile Application Developers SAN DIEGO, BASKING RIDGE, N.J., and ST. LOUIS (October 06, 2009) – From CTIA WIRELESS I.T. & Entertainment 2009®, Verizon Wireless said today it is working with Amdocs Interactive, a division of Amdocs (NYSE: DOX), the leading provider of customer experience systems, to […]
Service providers can evolve their corporate business models to bill enterprise and corporate customers for cloud-based services GENEVA (October 05, 2009) – At ITU TELECOM WORLD 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it is providing support for service providers that are delivering cloud-based services to their corporate and […]
Amdocs has won six new mediation projects and six additional customers have deployed Amdocs Mediation ST. LOUIS (September 29, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, continues to demonstrate its leadership in mediation with customer wins, deployments, and recognition by a leading analyst firm for strong market share. Global Uptake […]
Survey identifies customer pain points when visiting retail outlets ST. LOUIS (September 23, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of a survey exploring the main drivers that influence the customer experience when shopping at service providers’ retail stores, as well as its subsequent impact on […]