Category: Web Based

Sage smooth as ice

As the Stanley Cup finals between the Carolina Hurricanes and Edmonton Oilers moves along, Sage Software today dropped the puck on the ice, announcing that the National Hockey League’s Buffalo Sabres team has implemented Sage CRM to automate ticket sales, customer service and marketing activities. Sage CRM has been deployed for the employment of more […]

SM-Plus 4.0 available

Single Source Systems, Inc., an authorized Sage Software Master Developer Partner, has announced the availability of version 4.0 of its SM-Plus service management software for Sage MAS 500 ERP. Company officials say several enhancements were added to the software to improve service management performance for users of the latest Sage MAS 500 ERP Version 7, […]

RightNow Technologies for

On-demand CRM vendor RightNow Technologies. has scored again, announcing that has chosen the Bozeman, Mont.-based firm to assist in helping the online discount airline handle its reportedly growing customer base. Fly Thomas Cook is the latest in a number of discount airlines, all the rage in Europe at present. The company is just about […]

ACT! bags 35,000th

Sage Software released figures today showing that the company’s 35,000th corporate customer has selected an ACT! by Sage contact and customer management solution; the calculations represent customers added between 2000 and March 2006. Sage press material takes a shot at, stating that “the latest ACT! corporate account figure, by comparison, eclipses the 22,700 customers […]

NetSuite goes to school

NetSuite, Inc. representatives announced that Purdue University has become the first institute of higher education to incorporate NetSuite into undergraduate and graduate curriculum for the Purdue Industrial Distribution Program. Classes that benefit from the program include Financial Transactions in Distribution; Purchasing, Inventory and Warehouse Management; and Industrial Sales and Sales Management. As part of the […]

Sage CRM SalesLogix for Harry Rosen

Canada’s top menswear retailer Harry Rosen, Inc. announced the implementation of Sage CRM SalesLogix. With the customized, web-based version of Sage CRM, SalesLogix seeks to enable customer service practices and manage marketing campaigns targeted to individual customer preferences. Harry Rosen has a past history with Sage, as the firm has also worked with Sage CRM […]

Parature on a Capitol implementation

McLean, Va.-based on-demand customer support software provider Parature announced that Capitol College of Maryland has implemented the Parature Campus Support Solution. Capitol College distance learning services director Danielle Faison gave the solution an overwhelming thumbs up: “Overall, we’ve been very pleased,” said she. Capitol College provides all graduate level courses via the internet, and needed […]

RightNow Systems for IDOR

The Illinois Department of Revenue has released figures showing the improvement to service and insight provided by deployment of RightNow solutions. RightNow systems factor into most aspects of IDOR, a department responsible for the collecting of approximately US $30 billion annually for state and for local governments. The department regulates riverboat gaming and horse racing, […]

A good Relationals-ship with Hearst

In quite a shrewd coup, Relationals representatives yesterday announced the decision of media biggie the Hearst Corporation to use Relationals on-demand CRM platform in streamlining their sales department across their twelve-newspaper network, including the San Francisco Chronicle and the Houston Chronicle. “Relationals was the best fit for our strategy of deploying sales technology that will […]

NetSuite and Transcosmos together in Japan

NetSuite, Inc., all over the CRM news lately, provided a reason for more headlines today. Reportedly the leader in on-demand business software suites, NetSuite representatives today announced further expansion within the Japanese market. Partnerships were sealed with outsource services provider Transcosmos and IT venture capital firm / consultancy Inspire Corporation. Including distribution, engineering and equity […]