Industry Expert Pete McGarahan to Discuss Delivering High Quality â?? Yet Cost Effective â?? Services Vienna, VA (November 17, 2008) – Parature, a global leader in on-demand customer service software, announced today it will sponsor a free webinar with SupportIndustry.com offering customer service and support professionals effective techniques for delivering high quality, cost effective customer […]
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White Paper Explores the Top Reasons Companies Opt to Get Their CRM Functionality On-Demand Vienna, VA (November 13, 2008) – Parature, a global leader in on-demand customer support and help desk software, announced today the release of a free white paper offering customer support professionals insight on the Software-as-a-Service (SaaS) model versus implementing software on-site. […]
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White Paper Explores How Associations are Cutting the Cost of Servicing Their Members Using Web 2.0 Technology Vienna, VA (November 12, 2008) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals, within associations, insight into how Web 2.0 technology […]
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Parature is the Smartest, Most Cost-Effective Way for Organizations to Serve and Support their Customers Vienna, VA (November 06, 2008) – Parature, a global leader in on-demand customer service software, helps diverse organizations across the globe cut costs while improving customer service and value. Parature Customer Service(TM) software integrates a customer portal, rich knowledgebase and […]
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Parature Appreciation Events Mark Corporate Milestones, Fall â??08 Product Release Vienna, VA (November 05, 2008) – Parature, a global leader in on-demand customer service software, announced today they will gather their customers, partners, investors, and employees for an evening of corporate celebration. The east coast celebration will take place on Thursday, November 6, 2008 at […]
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Software Magazine Ranks Parature as one of the Worldâ??s Largest Software Companies Vienna, VA (October 27, 2008) – Parature, a global leader in on-demand customer service software, announced today its inclusion on the Software Magazine’s Software 500 ranking of the world’s largest software and service providers, now in its 26th year. “The 2008 Software 500 […]
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Company Acknowledged for Enabling Virtual Support Centers Vienna, VA (October 21, 2008) – – Parature, a global leader in on-demand customer service software, announced today it has been named a Fall 2008 Recognized Innovator by the Association for Services Management International (AFSMI) and the Service & Support Professionals Association (SSPA). Parature, honored for Innovation in […]
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Communications Skills Expert Rich Gallagher to Discuss Appropriate Techniques for Dealing with Difficult Customers Vienna, VA (October 20, 2008) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals appropriate techniques for dealing with difficult customer transactions. The webinar entitled […]
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Distinguished Parature Customers Gather to Share Valuable Ideas on Future Products and Services Vienna, VA (October 10, 2008) – Parature, a global leader in on-demand customer service software, announced today its fall 2008 Customer Advisory Council, a strategic group of esteemed Parature customers who will contribute to the enhancement and improvement of Parature Customer Service(TM) […]
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Matthew Tippets to Speak on â??Brainstorming: The Customer as Innovatorâ?? at Voice of the Customer Retreat Vienna, VA (October 06, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature Product Manager, Matt Tippets will be presenting at The First Wednesday Group ‘Voice of the Customer Retreat.’ The First Wednesday […]
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