Parature to Co-Present with Customer iWin.com in Business and Management Track Vienna, VA (March 24, 2009) – Parature, a global leader in on-demand customer service software, announced today that Drew Cozart will co-present with iWin.com Director of Customer Care, David Schroeder in the Business and Management track of the 2009 Game Developers Conference (GDC) on […]
ParaFest â??09 to Feature Respected Leader of Customer Service Phenom Zappos.com Vienna, VA (March 10, 2009) – Parature, a global leader in on-demand customer service software, announced today that Tony Hsieh, respected CEO of customer service phenom Zappos.com, will be a keynote speaker at ParaFest ’09, the company’s fifth annual users’ conference. ParaFest ’09 will […]
Parature Recognized for Product Excellence in Two Categories by SIIA Vienna, VA (February 26, 2009) – Parature, a global leader in on-demand customer service software, announced today its inclusion in the 24th Annual CODiE Awards. Parature Customer Service(TM) software is a finalist in the “Best Relationship Management Solution” and “Best Postsecondary Enterprise Solution” categories. The […]
Elite Group of CEOs selected for Leadership, Strategic Vision and Character Vienna, VA (February 25, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung has been named to Washington SmartCEO magazine’s “Smart100”. The Smart100, assembled by an independent selection committee, is an exclusive group […]
Parature for Gaming Enables Fast Growing Casual Games Distributor to Provide Efficient 24/7 Player Support through Targeted Knowledgebase Articles and Video Vienna, VA (February 23, 2009) – Parature, a global leader in on-demand customer service software, announced today that iWin.com has selected Parature Customer Service(TM) software to efficiently manage their customer service and support. iWin, […]
Gary McNeil to Speak on the â??Sales and Marketing Strategies for Growthâ? Panel Vienna, VA (February 20, 2009) – arature, a global leader in on-demand customer service software, announced today that that Parature Vice President of Marketing, Gary McNeil will speak on the ‘Sales and Marketing Strategies for Growth’ panel at the 6th Annual Bootcamp […]
Duke Chung to Speak on SaaS at the 4th Annual On-Demand Conference Vienna, VA (February 18, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the topic of Software-as-a-Service (SaaS) technology during Pacific Crest’s 2009 Emerging Technology Summit’s 4th annual on-demand […]
Duke to Chung to Speak on â??SaaS Crossing the Chasm: Are We There Yet?â? Panel Vienna, VA (February 17, 2009) – Parature, a global leader in on-demand customer service software, announced today that that Parature CEO and President, Duke Chung will speak on the ‘SaaS Crossing the Chasm: Are We There Yet?’ panel at the […]
White Paper Explores the Latest Techniques and Skills for Managing Challenging Customer Interactions Vienna, VA (January 26, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into appropriate skills and techniques for managing challenging customer interactions. The […]
Communications Skills Expert Rich Gallagher to Discuss Appropriate Techniques for Dealing with Difficult Customers Vienna, VA (January 23, 2009) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar, in partnership with TMC, offering customer service and support professionals appropriate skills and techniques for managing challenging […]