Tag: "Parature"

California College for Health Sciences Reduces Support Calls by 88% with Parature

McLean, VA (July 05, 2005) – Parature, providers of award winning, on demand customer support software, announced today that California College for Health Sciences (CCHS), a global provider of accredited distance education programs in allied health, business, and education, has selected Parature to provide support to their students. Prior to selecting Parature, CCHS resolved their […]

Tags:

TrialSmith Expands Operations to Provide 24/7 Support to Trial Lawyers Nationwide with Parature

McLean, VA (June 27, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced that TrialSmith, the nation’s largest online deposition bank for plaintiff lawyers, has selected Parature’s Customer Support Solution. Having end users with demanding schedules, TrialSmith was faced with the daunting challenge of providing customer support 24/7 without […]

Tags:

Our Lady of the Lake Regional Medical Center Replaces Peregrine with Parature’s Help Desk Support Solution

McLean, VA (May 31, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced today that Our Lady of the Lake Regional Medical Center, a healthcare provider that serves the Greater Baton Rouge area, has replaced Peregrine’s Service Center with Parature’s Help Desk Support Solution. Our Lady of the Lake […]

Tags:

Parature CEO Authors Chapter in “Inside the Minds: Software Leadership Strategies”

McLean, VA (May 23, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced today that Duke Chung, CEO of Parature, has been selected as a contributing author for a chapter to “Inside the Minds: Software Leadership Strategies: CRM, Integration, ERP, & Storage Solutions CEOs Offer Best Practices & Keys […]

Tags:

Kansas City Kansas Community College Selects Parature’s Support Solution to Provide Technical Support

McLean, VA (May 10, 2005) – Parature, a leading provider of award winning, on demand support software, announced today that Kansas City Kansas Community College (KCKCC) has selected Parature to provide technical support to their students. Prior to selecting Parature, KCKCC had an in-house solution in place; however, it did not provide adequate functionalities for […]

Tags:

Parature Continues to Grow in 2005

Company Increases Client Base, Staffing and End Users in the First Quarter McLean, VA (April 19, 2005) – Parature, a leading provider of on demand support software, announced today the results of the first quarter of 2005. A strong start to 2005, Parature announced figures including quarter-over-quarter growth, an increase in staffing by 30% and […]

Tags:

Outtask, Inc. Provides 24×7 Support and Offers a Higher Level of Customer Support with Parature’s Complete On Demand Solution

McLean, VA (April 04, 2005) – Parature, a leading provider of award winning, on demand support software, announced today that Outtask, Inc., a provider of corporate travel and expense solutions, has selected Parature’s Customer Support Solution to support their growing customer base. Now serving customers in 84 countries worldwide, Outtask acknowledged the value of offering […]

Tags:

Parasol IT Provides Multiple Channels of Customer Support with Parature’s Enterprise Edition

McLean, VA (March 28, 2005) – Parature, a leading provider of award winning on demand customer support software, announced today Parasol IT, a UK provider of web-based accounting services has selected Parature to support their expanding customer base. With an increase in sales came an increase in support requests, and it became clear to Parasol […]

Tags:

Webroot Utilizes Parature’s Customer Support Solution to Enhance Their End Users’ Experience

McLean, VA (March 21, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced that Webroot Software, makers of Spy Sweeper and other privacy and protection solutions for Internet users, has chosen Parature’s Customer Support Solution to enhance their end users’ experience and provide self-service customer support channels. In July […]

Tags:

Parature Names Lee Wang Vice President of Worldwide Sales

McLean, VA (March 07, 2005) – Parature, a leading provider of award winning on demand support software, announced today the appointment of Lee Wang as Vice President of Worldwide Sales. Lee will be responsible for accelerating Parature’s sales initiative, managing sales personnel, as well as diversifying sales efforts into new territories. “With over 200 clients […]

Tags: