eBay Titanium PowerSeller Reduces Pre-Sale Customer Support Inquiries by 60% Vienna, VA (June 12, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that Dyscern, an eBay Titanium PowerSeller, has selected Parature Customer Support Software to manage their customer support needs. Located in Sterling, Virginia, Dyscern focuses on […]
Company is One of the Regions Top 50 Best Places to Work for Third Consecutive Year Vienna, VA (June 08, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today their recognition as one of the region’s best places to work by Washington Business Journal at their annual breakfast […]
Innovative Software-as-a-Service Provider and Technology Pioneer Team Up to Provide Exceptional Service Vienna, VA (May 31, 2007) – Parature, a global leader in on-demand customer support software, announced today that it has entered into a partnership with 3CLogic, provider of peer-to-peer (P2P) based IP telephony applications. Parature will provide the tracking component for this technology […]
Vienna, VA (May 14, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that Smilebox has selected the Parature Customer Support Solution to manage their customer support needs. Located in Redmond, Washington, Smilebox (http://www.smilebox.com) offers a creative way for consumers to share their stories with friends and family […]
Company Recognized as an Outstanding Workplace for the Third Consecutive Year Vienna, VA (May 07, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that they have been selected for the third consecutive year as a finalist for the region’s ‘Best Places to Work in Greater Washington’ by […]
Parature CEO to Present at Software 2007 Among 25 Innovation Software Showcase Winners Vienna, VA (April 17, 2007) – Parature, a market leader in on-demand customer support software, today announced it was selected by Sand Hill Group for Innovation Showcase, which spotlights innovators in the enterprise software industry. CEO and President, Duke Chung, will present […]
Parature Honored by the Monte Jade Science & Technology Association Vienna, VA (April 09, 2007) – Parature, a global leader in on-demand customer support and help desk software, today announced that the company has been honored by the Monte Jade Science & Technology Association as the 2006 Advanced Technology Company of the Year. Monte Jade, […]
Gary McNeil to Present B2B Lead Management Best Practices Vienna, VA (March 19, 2007) – Parature, a market leader in on-demand customer support software, today announced that Vice President of Marketing, Gary McNeil, will present “B2B Lead Management Best Practices” at the Technology Marketing Alliance meeting on Tuesday, March 20, 2007. The event will be […]
Eighteen-year marketing veteran brings strong track record of revenue growth and innovative marketing Vienna, VA (February 28, 2007) – Parature, a market leader in on-demand customer support software, today announced the appointment of Gary McNeil as Vice President of Marketing. Mr. McNeil will be responsible for all aspects of Parature marketing including branding, lead generation, […]
Agreement Enables WebEx Connect Users to Easily Add On Demand Support Solution to Collaborative Workspace Vienna, VA (January 16, 2007) – Parature, provider of award-winning, on demand customer support software, and WebEx (Nasdaq: WEBX), the leading provider of on demand applications for collaborative business on the web, have entered into an agreement to bring cost-effective, […]