Category: Technology

Greene King Earns 2008 Summit Award at Consona Customer Conference

Consonaâ?¢ Customer Management Helps UK Brewer Integrate Acquisitions, Maintain Revenue Streams and Achieve Savings after Remarkable Growth; Company Wins Transformation Award. Las Vegas, NV/Indianapolis, IN (October 30, 2008) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today […]

Tags:

Parature Named to Software Magazine’s 26th Annual Software 500

Software Magazine Ranks Parature as one of the Worldâ??s Largest Software Companies Vienna, VA (October 27, 2008) – Parature, a global leader in on-demand customer service software, announced today its inclusion on the Software Magazine’s Software 500 ranking of the world’s largest software and service providers, now in its 26th year. “The 2008 Software 500 […]

Tags:

Champion Logistics Group Saves Time and Money Using Soffront CRM

–Improves Sales, Client Services, Employee Communication and Efficiency– Fremont, California (October 27, 2008) – Soffront® Software Inc., www.soffront.com , the leader of mid-market CRM software, today announced that Champion Logistics Group is using Soffront CRM in their sales and client services departments to manage their client/prospect relationships. Champion, www.championboston.com , (franchise office based in Boston, […]

Tags:

NETSUITE RENEWFORCE PROGRAM SAVES CUSTOMERS 50% ON THEIR

With RenewForce, Salesforce.com Customers Move From Standalone SFA to Feature-Rich CRM and Leading SaaS Suite for ERP, CRM and Ecommerce SAN MATEO, Calif. (October 22, 2008) – NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites for mid-market enterprises and divisions of large companies, today announced a new program aimed […]

Tags:

NetSuite RenewForce Program Saves Customers 50% on Their Salesforce.com Invoice

NetSuite announces a new program aimed at salesforce.com customers who are eager to realize greater value from their customer relationship management (CRM) investment, as well as relief from some of the industry’s highest on-demand subscription fees. With RenewForce, Salesforce.com customers move fr San Mateo, Calif. (October 22, 2008) – NetSuite Inc. (NYSE: N), a leading […]

Tags:

Global Service and Support Associations Honor Parature as a Recognized Innovator

Company Acknowledged for Enabling Virtual Support Centers Vienna, VA (October 21, 2008) – – Parature, a global leader in on-demand customer service software, announced today it has been named a Fall 2008 Recognized Innovator by the Association for Services Management International (AFSMI) and the Service & Support Professionals Association (SSPA). Parature, honored for Innovation in […]

Tags:

Parature Best Practices Webinar Explores Strategies for Challenging Customer Transactions

Communications Skills Expert Rich Gallagher to Discuss Appropriate Techniques for Dealing with Difficult Customers Vienna, VA (October 20, 2008) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals appropriate techniques for dealing with difficult customer transactions. The webinar entitled […]

Tags:

Consona Corporation Unveils Knowledge Driven Support Solution at Customer Conference

Consona Integrates Two World-Class Products, Onyx and KNOVA, to Build Market’s First and Most Tightly Integrated Case and Knowledge Management Solution Las Vegas, NV (October 15, 2008) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced […]

Tags:

Export-Import Bank Achieves Impressive Results Using Soffront

Soffront CRM Chosen for Flexibility, Excellent Value Fremont, California (October 13, 2008) – Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that the Export-Import Bank (Ex-Im Bank) of the United States, www.exim.gov, is using Soffront CRM for Sales Force Automation (SFA). Ex-Im Bank is the official export-credit agency of the United […]

Tags:

Parature Announces Fall 2008 Customer Advisory Council

Distinguished Parature Customers Gather to Share Valuable Ideas on Future Products and Services Vienna, VA (October 10, 2008) – Parature, a global leader in on-demand customer service software, announced today its fall 2008 Customer Advisory Council, a strategic group of esteemed Parature customers who will contribute to the enhancement and improvement of Parature Customer Service(TM) […]

Tags: