Category: Technology

Parature Best Practices Webinar Explores World-Class Customer Support Techniques

Industry Thought Leader Carlos Quezada to Discuss the Top 10 Support Techniques for Technology Organizations Vienna, VA (October 24, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today, that it will sponsor a free webinar offering customer support professionals tips and techniques for increased effectiveness within their support […]

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NEW SUITEBUNDLER FROM NETSUITE MAKES “SERVICE AS SOFTWARE” REVOLUTION A REALITY

Innovative Technology Allows ISVs, VARs and SIs to Create Industry-Specific Vertical Solutions, Delivered in a Repeatable Fashion SAN MATEO, Calif. (October 24, 2007) – NetSuite Inc., a vendor of on-demand, integrated business management application suites that provide Accounting/ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and Ecommerce functionality for small and medium-sized businesses and divisions […]

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Parature Named A ‘Great Place to Work’ by The Washingtonian Magazine

Parature is Recognized as One of the Top Three Software Companies in the Region Vienna, VA (October 18, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today their recognition as one of the region’s great places to work by The Washingtonian magazine at their awards luncheon Thursday, October […]

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Parature Releases Free White Paper on Customer Support In a Web 2.0 World

White Paper Explores How to Leverage Technology to Enable Customer-Self-Service and Reduce Calls and Emails by Up to 80 Percent Vienna, VA (October 17, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today the release of a free white paper offering customer support professionals best practices on how […]

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Parature Named to Software Magazine’s 25th Annual Software 500

Software Magazine Ranks Parature as one of the Worldâ??s Largest Software Companies Vienna, VA (October 16, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today its inclusion on the Software Magazine’s Software 500 ranking of the world’s largest software and service providers, now in its 25th year. “The […]

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Parature CEO and President to be Featured on ‘The Leaders Spot with Rebecca Blacksmith’

Duke Chung is Featured Guest on Washington Business Talk Radio Vienna, VA (October 15, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that Parature CEO and President, Duke Chung will be a featured guest on ‘The Leaders Spot with Rebecca Blacksmith’ which airs on Washington Business Talk […]

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Parature CEO and President to Share Best Practices in Growing Technology Companies at the Third Annual Asian American Business Conference

Duke Chung to Speak on the â??Tech CEOsâ?? Panel Sponsored by Monte Jade Vienna, VA (October 12, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that Parature CEO and President, Duke Chung will speak on the ‘Best Practices from Monte Jade’s Best Tech CEOs’ panel at the […]

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Parature Announces First Advisory Board

Distinguished Executives Share Valuable Insight for one of Americaâ??s Fastest Growing Companies Vienna, VA (October 03, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today the formation of its 2007-08 Advisory Board, an exclusive group of prominent executives who will contribute to the company’s continuous growth and success […]

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SugarCRM Is InfoWorld BOSSIE Awards Top Choice For CRM

Best of Open Source Software Awards Affirms Open Source Softwareâ??s Position In the Mainstream Enterprise Software Market CUPERTINO, Calif. (October 01, 2007) – SugarCRM, Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that InfoWorld magazine has named Sugar Community Edition to its Best of Open Source Applications […]

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Parature Webinar Explores Delivering Great Support in Higher Education

Industry Thought Leader Paul Erickson to Discuss How the University of Nebraska Set the Standard for Delivering Great Support to Faculty, Staff and Students Vienna, VA (September 26, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today, that it will sponsor a free webinar offering higher education customer […]

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