Category: Computer Software

Passport Health Communications, Inc. Selects Parature’s Customer Support Solution over KnowledgeBase.net

McLean, VA (February 12, 2011) – Parature, a leading provider of award winning, on demand customer support software, announced today that Passport Health Communications, Inc. providers of leading healthcare information technology has selected Parature’s Customer Support Solution. Having utilized an in house solution, Passport Health ran into scalability and maintenance issues. After an extensive evaluation […]

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Parature Named One of Top 50 Best Places to Work in Greater Washington D.C. by Washington Business Journal

McLean, VA (February 12, 2011) – Parature, a leading provider of award winning on demand customer support software, announced today that the Washington Business Journal has named Parature as one of the Top 50 Best Places to Work in the Greater Washington D.C. area. Parature, ranking fourth in its category, was among 49 diverse companies […]

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Tulsa Community College Slashes Campus Support Calls by 80% with Parature’s Support Solution

McLean, VA (February 12, 2011) – Parature, providers of award winning, on demand customer support software, announced today that Tulsa Community College (TCC) has selected Parature to provide support to their students. Offering online classes 24/7, TCC support coverage was limited to normal support shifts offered Monday thru Friday. By implementing Parature’s support solution, which […]

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Parature Named Finalist in 2005 Northern Virginia Technology Council Hot Ticket Awards

McLean, VA (February 12, 2011) – Parature, providers of award winning, on demand customer support software, announced today that the company was named a finalist in the ‘Hottest Bootstrap’ category in the Northern Virginia Technology Council (NVTC) 2005 Hot Ticket Awards. After receiving a record number of nominations, the winners of the Hot Ticket Awards […]

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Parature Appoints Dan Yoo as Chief Financial Officer

McLean, VA (February 12, 2011) – Parature, providers of award winning, on demand customer support software, has appointed Dan Yoo as Chief Financial Officer. Dan will be responsible for accounting, financial planning, human resources, and all reporting and operating systems. “I am extremely pleased to be taking on the chief financial officer responsibilities during such […]

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Colorado vNet Increases Efficiency, Gains Critical Insights with Parature Customer Support Solution

Home Automation Technology Provider Benefits from Ease-of-Use, Customization, Accessibility of Internet-based Software McLean, VA (February 12, 2011) – Parature, provider of award-winning, on demand customer support software, announced today that Colorado vNet, provider of premium whole-house automation and distributed audio solutions, has implemented Parature’s Customer Support Solution. “Through the use of Parature, we are now […]

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World’s Largest Roommate Matching Service Reduces Service Requests By 50% With Parature

RoommateClick Increases Customer Support Efficiency and Gains Critical Insights with Parature Customer Support Solution Vienna, VA (February 12, 2011) – Parature, provider of award-winning, on demand customer support software, announced today that MoveOnIn Network, operator of RoommateClick, the world’s largest online roommate matching service, is using Parature’s Customer Support Solution. Since deploying the solution in […]

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Saint Joseph’s University Studies Solutions and Selects Parature On-Demand Campus Support

Vienna, VA (February 12, 2011) – Parature, a market leader in on-demand customer support software, announced today that Saint Joseph’s University has selected Parature’s Campus Support Solution to manage their student, faculty, and staff support issues. Located in Philadelphia, PA, Saint Joseph’s University is a distinguished liberal arts University that is home to approximately 8,000 […]

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Parature CEO and President to Present at University of Maryland Technology Start-Up Boot Camp

Duke Chung to Speak on â??Building the Dream Teamâ?? Panel Vienna, VA (February 12, 2011) – Parature, a global leader in on-demand customer support and help desk software, announced today that Parature CEO and President, Duke Chung will speak on the ‘Building the Dream Team’ panel at the University of Maryland Start-Up Boot Camp Friday, […]

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Parature Selected to Join Microsoft Startup Accelerator Program

Global Program Helps Accelerate the Success of Innovative Startups Committed to Microsoft Platform Technologies Vienna, VA (February 12, 2011) – Parature, a global leader in on-demand customer service software, today announced that it has been selected to join the Microsoft Startup Accelerator Program. Stewarded by the Emerging Business Team (EBT) at Microsoft Corp., the program […]

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