Category: Computer Software

New Amdocs CES 7.5 Self-Service Offerings Help Service Providers Achieve Profitability

Amdocs and Frost and Sullivan survey confirms that online customer interaction has never been more important, with service providers looking hard to find ways to cut costs, while still improving revenues ST. LOUIS (February 05, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced new enhancements to its CES […]

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VimpelCom and Amdocs Complete Armenian Deployment of First Consolidated Wireline and Wireless Billing Platform in the Commonwealth of Independent States

VimpelCom continues to standardize on Amdocs’ products across subsidiaries outside of Russia; Amdocs also delivers multiple customer management products on the same platform MOSCOW, Russia and ST. LOUIS, MO (February 03, 2009) – Vimpel-Communications (“VimpelCom”) (NYSE: VIP), a leading provider of communications services to approximately 60 million customers in Russia and in the Commonwealth of […]

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RunE2E Announces SAP

RunCRM offers small to midsize businesses an easy-to-deploy, easy-to-use CRM solution to drive revenue and enhance sales and marketing effectiveness ALPHARETTA, GA (February 03, 2009) – RunE2E, a leader in customer relationship management (CRM) solutions, today announced it has become an SAP® channel partner authorized to resell the SAP Business All-in-One solutions to midsize companies […]

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Delta Design Selects Soffront to Efficiently Manage Engineering Data

Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Delta Design, a Cohu company, (NASDAQ: COHU) is using Soffront CRM in their engineering department to effectively manage all software and hardware issues. Fremont, CA (February 02, 2009) – Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that […]

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Consona

Consona KM and CRM Suite Receive Industry Recognition for Product Excellence and Innovation. Indianapolis, IN (January 29, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that both its Consona Knowledge Management solution (formerly KNOVA) […]

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InfoWorld Honors Zoho With 2009 Technology of the Year Award

Zoho today announced that its suite of online collaborative productivity applications won the â??Best Office Alternativeâ? category in the InfoWorld 2009 Technology of the Year Awards. PLEASANTON, Calif. (January 28, 2009) – Zoho today announced that its suite of online collaborative productivity applications won the “Best Office Alternative” category in the InfoWorld 2009 Technology of […]

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NETSUITE EXTENDS RENEWFORCE TO SAVE CUSTOMERS 50% OFF CURRENT SALESFORCE.COM PRICE

With RenewForce, Salesforce.com Customers Move From Standalone SFA to Feature-Rich CRM and Leading SaaS Suite for ERP, CRM and Ecommerce San Mateo, CA (January 28, 2009) – NetSuite (NYSE: N), a leading vendor of on-demand, integrated business management software suites for mid-market enterprises and divisions of large companies, today announced the extension of the NetSuite […]

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Portugal’s Sonaecom Group deploys Amdocs’ Operations Support Systems

Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Sonaecom, a leading Portuguese service provider, has expanded its use of Amdocs Cramer OSS (operations support systems) for fulfillment and resource management. Amdocs Cramer OSS is supporting Sonaecom’s xD ST. LOUIS (January 27, 2009) – Amdocs (NYSE: DOX), the leading provider of […]

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Parature Releases Free White Paper on Strategies for Dealing with Difficult Customers

White Paper Explores the Latest Techniques and Skills for Managing Challenging Customer Interactions Vienna, VA (January 26, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into appropriate skills and techniques for managing challenging customer interactions. The […]

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Soffront CRM Helps Narus, Inc. Improve Development Processes and Customer Support

Soffront® Software Inc., http://www.soffront.com, the leader of mid-market CRM software, today announced that Narus, Inc. (http://www.narus.com) is using Soffront CRM to enhance their product development process. Narus, Inc. (headquartered in Mountain View, California) is the leader in real-time tr Fremont, CA (January 26, 2009) – Soffront® Software Inc., http://www.soffront.com, the leader of mid-market CRM software, […]

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