McLean, VA (April 24, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that it has partnered with Five Guys restaurant, rated by Zagat’s guide and voted #1 Burger by Washingtonian Magazine for six consecutive years, for a new workplace morale initiative for Parature employees. The first Friday of every month […]
Software Selected to Strengthen Customer Loyalty, Overall Guest Satisfaction SEATTLE (April 11, 2006) – Diversified Computer Corp. (DCC), maker of GuestWare, the lodging industry’s leading customer relationship management (CRM) system, has announced that Merritt Hospitality LLC will install its software in three of its full-service Hilton properties. GuestWare already has been successfully implemented at seven […]
A Single Solution to Ensure Success with Sugar Suite 4.2 Cupertino, CA (April 05, 2006) – SugarCRM Inc., announced today the introduction of Sugar Network, a comprehensive set of training, Microsoft extensions and support for SugarCRM users. Sugar Network includes online training, SugarCRM Plug-Ins for Microsoft® Outlook® and Word®, and SugarCRM customer support. The product […]
Washington Business Journal Names Company One of Best Employers in Region McLean, VA (April 04, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that the company is being honored as one of the 50 ‘Best Places to Work in Greater Washington, D.C.’ by the Washington Business Journal for the second […]
Duke Chung to Share Insights on Using Internet-based Solutions for Competitive Advantage McLean, VA (April 03, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that CEO Duke Chung will be presenting his insights on the effective use of Internet-based software at the 2006 Society for the Advancement of Management International […]
Significantly Higher than CRM Industry Average of 15-55% Deployment Rate McLean, VA (March 31, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that 98 percent of its customers successfully implement Parature’s Customer Support Solution. This is well above the customer relationship management (CRM) industry average rates of 15-55%1. Parature defines […]
Membership Supports the SugarCRM Community Development Platform of Choice Cupertino, CA (March 20, 2006) – SugarCRM Inc. announced today that that is has joined the Eclipse Foundation Inc., the leading open source software development community, to support the continued development of Eclipse’s development platform. SugarCRM joins the Eclipse Foundation as an Add-In-Provider member of the […]
Building Sales with Open Source CRM Cupertino, CA (March 20, 2006) – SugarCRM today announced a March 23 interactive webcast titled “Improving Sales Effectiveness with Commercial Open Source CRM” that will cover the challenges of implementing customer relationship management software and techniques for achieving faster business results at lower cost by using an open source […]
Duke Chung Acknowledged as Visionary Innovator in Customer Support Technology McLean, VA (March 14, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that CEO Duke Chung has been recognized by Fast Company magazine as one of the Fast 50 Reader Favorites. The Fast 50 is Fast Company magazine’s annual readers’ […]
Ease-of-use, extensive knowledge base, surveying and reporting all keys to success McLean, VA (March 06, 2006) – Parature, provider of award winning, on demand customer support and help desk software, announced today that SharperAgent, provider of contact management marketing solutions to real estate agents and brokerage firms, has implemented Parature’s Customer Support Solution. SharperAgent recognized […]