Category: Computer Software

Sweden’s SmartTrust Deploys Amdocs Customer Management Software for Customer Support Excellence

Amdocs delivered service assurance solution upgrade on time, on budget, and ensured operational continuity ST. LOUIS (May 27, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced that SmartTrust, a leading Swedish provider of SIM and device management software for mobile operators worldwide, has upgraded its service assurance solution […]

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Eloqua Advances Marketing Automation and Redefines Sales Intelligence Tools with Launch of Eloqua Prospect Profiler

– New Sales Application Helps Reps Visualize Buyer Activity and Needs â?? VIENNA, VA (May 26, 2009) – Eloqua, the category-defining leader in marketing automation, today unveiled Eloqua Prospect Profiler, a new CRM-based sales intelligence tool. This marks the first step in a march toward the next generation of marketing automation technology and a greater […]

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Adaptive Micro Systems Selects Landslide’s CRM Solution as its Corporate Sales System

Sales Production System Supports Adoption of Best Practice Sales Processes PITTSBURGH, PA (May 26, 2009) – Landslide Technologies, Inc. (www.landslide.com) today announced that Adaptive MicroSystems, a leading supplier of indoor and outdoor programmable LED display systems, has selected Landslide’s CRM Solution as its corporate sales system. Known for its innovative line of LED Display Systems […]

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Parature CEO and President to Present at the MIT Enterprise Forum of New York City

Duke Chung to Speak on â??Software as a Service (SaaS) 2.0â? Panel Vienna, VA (May 22, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the ‘Software as a Service (SaaS) 2.0’ panel at the MIT Enterprise Forum of New York […]

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Eloqua Named 2009 American Business Awards(SM) Finalist

-Eloqua, the category-defining marketing automation leader, today announced that its Marketing Mastery program has been named a finalist for Best Marketing Campaign of the Year by American Business Awards, the nation’s premier business awards program. VIENNA, VA (May 21, 2009) – Eloqua, the category-defining marketing automation leader, today announced that its Marketing Mastery program has […]

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MetroPCS Deploys Amdocs Billing, Customer Relationship Management and Operational Support Systems in a Managed Services Model

Amdocs delivers rapid implementation, converting all MetroPCS customers onto Amdocs CES 7.5 in just nine monthsâ??on time and on budget DALLAS, TX and ST. LOUIS, MO (May 21, 2009) – MetroPCS Communications, Inc. (NYSE: PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service in the U.S., and Amdocs (NYSE: DOX), the leading provider […]

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Japan’s Largest Multi-Play Provider J:COM Selects Amdocs for Customer Management and Upgrades Billing Systems to Support Future Growth

New products from Amdocs CES 7.5 and billing systems expansion will enhance customer experience ST. LOUIS (May 21, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Jupiter Telecommunications (J:COM), Japan’s largest multiple system and channel operator, has expanded its relationship with Amdocs with the selection of new products […]

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Parature Webinar Explores the State of Enterprise Service and Support

Webinar Provides In-Depth Insight Into the Results of the â??2009 Service & Support Metrics Surveyâ?? Vienna, VA (May 21, 2009) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals in-depth industry insight and analysis into the results of the […]

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SSPA Survey Results Reveal Consona Knowledge Management as Top Choice Among Enterprise Members

Recent Poll Shows Solution One of the Most Used by Enterprises for Their Customer-Facing Knowledgebase Solution. Indianapolis, IN (May 20, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the Consona Knowledge Management (KM) […]

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Parature Receives 2008 Communications Solutions Product of the Year Award

Parature Customer Serviceâ?¢ Software Recognized for Outstanding Innovation Vienna, VA (May 20, 2009) – – Parature, a global leader in on-demand customer service software, announced today that Technology Marketing Corporation (TMC) has named Parature Customer Service(TM) software as a recipient of a 2008 Communications Solutions Product of the Year Award. Parature enables any organization to […]

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