Gartner’s “Cool Vendors in IT Services and Outsourcing 2006” Report, published by Ben Pring et al., has recently been released; and governance, risk and compliance management products vendor Axentis couldn’t be more pleased. The “Cool Vendors” report is a biannual listing of IT service and outsourcing vendors that Gartner defines as “a company that offers […]
Codestone has been chosen to implement software for stairlift designer / manufacturer Meditek. The Durham County, N.C., based firm announced the decision to go with the Poole, U.K., based software company’s Best of Breed Business Management Software for SAP Business One. Meditek first sought out Codestone in order to integrate their previous systems which had […]
Marketing application suite SSA Marketing, the first major upgrade to SSA customer relationship management since late 2005, has been released by SSA Global. SSA Marketing 7.0 is designed for integrating marketing initiatives. The solution promises to deliver Advanced Real Time Analytics to provide continuous evolution of real-time data to achieve higher acceptance rates; Customer Strategy […]
Graeme Wood, one of Australia’s most successful Internet entrepreneurs fails to see what CRM could possibly do to improve his business. Mr. Wood is the founder and owner of Wotif.com, a web site that books accommodations for hotels, motels, apartments, resorts, guesthouses and bed & breakfasts in 36 countries. Recently, while speaking at a conference […]
Huber Engineered Woods, a Charlotte, N.C. based building products firm, used Customer Connect Associates when they were ready for a CRM solution and Customer Connect used Salesforce.com. Huber then realized their weakness and went back to Customer Connect for their package of special services, a package Customer Connect calls CRM Sherpa. CRM Sherpa provides customizable […]
In June of this year (2006), Marketing Mix and Sappi are planning on publishing a best practice CRM with relevance to South Africa. A call for papers has gone out; desired categories include, but are not limited to: automotive, financial, multi-partner program, discount program, airlines, charity, affinity, retail and consultants. To contribute a best practice […]
IT major HCL, announced Thursday 23 March 2006 that HCL America, its subsidiary, has signed an agreement worth a multi-million dollars with MSC Software. The latter is a global provider of simulation solutions. The contract provides for the global rollout of Oracle 11i applications project. The acquisition will include the entire suite of Oracle applications. […]
CDC Corporation, a Chinese concern, announced last week that CDC Software, a wholly owned subsidiary of CDC, made a proposal to officers and directors of CRM vendor Onyx Software that would result in a merger of the Onyx Software CDC Software. A response from Onyx is still pending although it is generally understood that Onyx […]
Vtrenz Inc. is supporting the publication of ‘Defying the Limits: Volume 6, Delivering the Branded Customer Experience’ as a gold sponsor. The project is a thought-leadership book which focuses on using CRM to attract new customers while maintaining old ones. Defying the Limits, also examines the increasing use of on-demand applications in connection with personalizing […]
At its 2006 Users Conference in February, 2006, TGI revealed a significant amount of software enhancements in the latest edition of Enterprise 21. Version 6.5 contains a substantial amount of new functions ranging from user specific dashboards and trending reports to enhanced CRM functionality and third party integration. Specific features and functionality enhancements include the […]