Michael George has officially moved into the president / CEO position at QVC. After having served as CEO-elect and president for six months, George and industry players were surely not surprised to hear of the decision after former CEO Doug Briggs’ retirement. George made his way up to the top of the QVC chain by […]
Dow Corning Corporation,which is a vendor of silicon-based technlogy products and services, has announced that IT service vendor Cognizant Technology Solutions will execute the implementation of their new CRM system. Implemented with the SAP NetWeaver Platform will be the mySAP CRM 5.0 system. Dow Corning has long used SAP products and decided to standardize its […]
Service firm Steria has recently been award a prestigious (if small) five year £2.1m IT support contract. Awarded by Hinckley and Bosworth Borough Council, Steria has been contracted to complete a multi-task project including establishment of CRM enabling customer contact, web site improvement and remote capabilities. A small borough in the UK, Hinckley and Bosworth […]
At its Dubai headquarters, Jacobsons Direct Marketing Services recently celebrated its twentieth year of existence. Representing some five million-plus database records, Jacobsons is the largest CRM and Direct Marketing provider in the Middle East. The direct marketing industry itself is said to growing exponentially in the Middle East, with particular change coming to the United […]
CLASSICAL, a subsidiary of the N. Daskalantonakis Group, has chosen travel-industry solution provider Hospitality Marketing Concepts to design its hotel membership program for its four properties in Greece: Athens’ Acropol and Omonia Grand; the Rehtymnon Plaza Spa & Suites in Crete; and Kalamata’s Filoxenia Hotel. Members entering the CLASSICAL rubric will receive special rates, upgrades, […]
San Francisco-based Bay Street Solutions Inc. has been acquired by Austin, Texas-based Perficient Inc. The IT consulting firm will dish out some $9.3 million in cash and stocks to purchase the CRM firm in an effort to bolster its North American CRM consulting. The transaction marks the sixth such agreement for Perficient since 2004, following […]
Tomorrow sees the release of Nsite 6.0, featuring a browser-based coding-free development environment that allows the building of new applications. Included in SaaS company’s update is a built-in “Web Services Wizard” capable of integration with Salesforce.com and Siebel. Nsite marketing vice president Rosie Hausler claims in can be done “in about one minute with no […]
Financial Profiles Inc. has been chosen by Johnson Bank to license their solutions throughout the company. The web-based Profiles+ Professional program will be deployed in the financial services company based in Arizona and Wisconsin. Johnson Bank senior vice president of trust Mike Van Den Heuvel promised that the Financial Profiles system would improve the firm’s […]
Blogger Dave Rosenberg over at InfoWorld has taken it upon himself to evaluate a new CRM system, reaching the final round of the mock competition today. Rosenberg takes a look at NetSuite, Oracle, Salesforce.com and SugarCRM. With scores given on a scale of one to ten in cost, ease of integration and features categories, Salesforce.com […]
After a wait of a couple of years, pharmaceutical company Sanofi-aventis will have its CRM operations standardized. The decision to perform the operation was first made in 2004 when the company’s merger with Aventis Pharma was made final. StayInFront Australia press release won the tender for the implementation project in late March and recently announced […]