Category: CRM Applications

The whole kit and ciboodle

Sep 26, 2006 | CRM Applications | 0 comments

Graham Technology, a provider of customer-oriented business software and services, today announced the launch of ciboodle, a customer relationship management software bundle for the multi-channel contact centre. Promising full integratibility with all contact centre channels such as telephony, web, interactive voice response and instant messaging, ciboodle provides a single interface for contact centre agent / […]

Endeavor endeavors to Sage

Sep 26, 2006 | CRM Applications | 0 comments

Representatives of Endeavor Commerce have announced today their SmartCatalog solution has been tested and verified compliant with Sage CRM SalesLogix v7 from Sage Software. Endeavor Commerce, a premier solutions partner of Sage, worked in conjunction with Sage CRM SalesLogix’ development team to ensure compliance. SmartCatalog is a program designed to increase the efficacy of the […]

Quite an ROI

Sep 25, 2006 | CRM Applications | 0 comments

Ah, a happy ending for Vendere Partners … and Sage Software, too. Sage Software representatives were no doubt happy to get out of bed and go to work on this Monday: After all, they were able to announce that Vendere Partners, Inc., a Dallas-based sales consulting and lead generation management company, has just passed the […]

RWD’s new CRM

Sep 22, 2006 | CRM Applications | 0 comments

RWD Technologies, Inc., a company that provides human performance improvement solutions and services, announced today the release of the suite RWD CRM Optimization Services. RWD CRM seeks to assist organizations align the three critical components of CRM success — customer experience, customer strategy and employee performance. RWD CRM optimization services include the “RWD CRM Performance […]

Swapping tales of implementation

Sep 21, 2006 | CRM Applications | 0 comments

DestinationCRM 2006 in San Jose, Calif. is in full swing and businesses in banking and financial services are daily stepping up to the mic to detail their experiences with the CRM implementation process. “Leading the Finance Industry Forward” introduced Eric Acree, executive vice president of operations for Vantage Credit Union, a full-service nonprofit financial cooperative. […]

Cognos a leader for the fourth time

Sep 21, 2006 | CRM Applications | 0 comments

Cognos representatives were giddy to announce their firm’s listing among CRM magazine’s “CRM Market Leaders” for 2006. In the category of CRM analytics, Cognos garnered top recognition in the business intelligence and performance management industry. This year’s nod marks the fourth consecutive listing on CRM Market Leaders chart. The 2006 CRM Market Awards honor those […]

NetBank nets excellence nod

Sep 21, 2006 | CRM Applications | 0 comments

NetBank, Inc., a financial services provider and parent company of NetBank, has announced that NetBank was recently named one of six finalists for Gartner’s CRM Excellence Award. Gartner’s CRM Excellence Award finalists show how companies were chosen for the success in “successfully tackling the challenges when trying to get CRM right and by showing “how […]

Oooh la la, La Senza!

Sep 18, 2006 | CRM Applications | 0 comments

Our friends over at TMCnet are reporting a bit of a sexy sale for NSB CRM. Namely, lingerie and apparel retailer La Senza has gone live with NSB’s Connected Retailer Merchandising 3.0 and Replenishment. The products are now fully re-integrated with La Senza’s other NSB products, including Sales Audit; Warehouse Management; and Sourcing and Product […]

A Night at the Theatre

Sep 18, 2006 | CRM Applications | 0 comments

CRM goes highbrow this week as Loyalty Lab, Inc., an on-demand relationship and retention marketing solution for consumer brands, announced that The Nederlander Organization had chosen to implement the Loyalty platform. The Nederlander Organization is Broadway’s largest theater owner and show producer; the Nederlander / Loyalty Lab platform project reportedly represents the first deployment of […]

Sage subsumes Corum

Sep 15, 2006 | CRM Applications | 0 comments

Sage Software is burning lately, and the firm has just announced another smoke signal. Company reps announced today that Sage had acquired the Corum Mobile Division of Corum Corporation, a privately-held software consulting and development company based in Concord, Ont., Canada that specializes in mobile customer relationship management technology. The acquisition was completed through Sage […]