Category: CRM Applications

When will mobile CRM come of age

The study "Mobile CRM: Re-energizing the CRM" by Visiongain states that mobile CRM, which currently constitutes 10% of the entire CRM revenues, will account for 20% of the revenues by 2010. However, other experts opine that impediments such as an absence of differentiation on part of the CRM vendors could hamper the growth of mobile […]

Sage CRM SalesLogix version 6.2.3

Sage CRM SalesLogix version 6.2.3 performance pack is an enhanced version of CRM SalesLogix. It is a CRM solution that enables enterprises to develop profit yielding customer relationships; it offers integrated sales and marketing solutions, is customizable, and supports automation. SalesLogix version 6.2.3 has an enhanced core architecture that enables companies to load thousands of […]

Amdocs CRM solution

Amdocs offers specialized CRM solutions for the communications sector. Amdocs 6 is an integrated suite that includes billing, CRM, self-service, content-revenue management, etc. Amdocs has tied up with SAS for delivering advanced marketing automation and BI solutions to communication service providers (CSPs). The Customer Profitability and Segmentation solution offered by the partners allows telecom companies […]

Incentive Compensation add-on module in NetSuite CRM+

NetSuite, which provides on-demand software, has added the Incentive Compensation add-on module to its CRM+ application. The new module will enable people to move away from Excel-based forecasting. It will allow users to keep track of the various quotas and more than one forecast as well as the concomitant plans for commission. The software is […]