Tag: "RightNow CRM"

RightNow Technologies With a New Release

May 28, 2008 | Web Based | 0 comments

RightNow Technologies has a added multi-channel feedback features in its May ’08 release of its on-demand CRM package. Essentially, a consumer feedback feature, the new feature incorporates online chat. This throws open several possibilities for web marketers. They can obtain consumer feedback in real time, customers can get issues resolved faster, surveys are attached with […]

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CRM For Retailers Is Here RightNow

Feb 14, 2008 | News, Web Based | 0 comments

On February 12th, RightNow announced its on-demand CRM solution designed for retailers. Existing features of RightNow CRM include self-service, call center and email management applications and knowledge foundation. These come preconfigured with the offering for retailers which also offers features like RightNow Chat to enable retailers to converse one-to-one with customer, Voice of the customer […]

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