New White Paper Examines Social Media Trend and Offers Specific Guidance on Using it to Deliver Customer Support Better, Faster, Cheaper Indianapolis, IN (August 04, 2010) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, announced today the […]
RightNow CX Earns Top Scores for Exceptional Multi-Channel Communication Capabilities, State of the Art Workflow Functionality, and Easy Deployment of Cloud-Based Solutions BOZEMAN, Mont. (August 04, 2010) – RightNow (NASDAQ:RNOW) announced today that Ovum recommends RightNow CX, the customer experience suite, be placed on any higher education institution’s shortlist for customer relationship management (CRM) technology […]
Companies hold first Intel Capital Technology Day at Amdocs with startup companies from around the world ST. LOUIS (August 03, 2010) – Intel Capital, Intel Corporation’s global investment organization, held its first Intel Capital Technology Day (ITD) at Amdocs (NYSE: DOX), the leading provider of customer experience systems. The event marks the collaboration between Intel […]
Open source software provider launches on-demand version of its popular vtiger CRM solution; features deliver significant capital and operational cost savings Sunnyvale, CA (July 28, 2010) – vtiger, a leading provider of open source customer relationship management (CRM) solutions, unveiled the cloud-based version of its popular tool: vtiger CRM On Demand. Unlike other cloud-based CRM […]
With Increased Use of Support Tools Such as Chat and Web Portals, Organizations Investing in the Regularity of Information Across All Channels are Seeing Higher Resolution and Retention Rates Indianapolis (July 27, 2010) – Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies […]
World’s largest social networking service selects world’s leading enterprise cloud for CRM SAN FRANCISCO (July 21, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Facebook (http://www.Facebook.com/facebook) has selected Salesforce CRM (http://www.salesforce.com/crm/sales-force-automation) to manage its fast-growing sales operations. Facebook Looks to the Cloud to Increase Sales Process Efficiency Facebook evaluated the […]
Eighth annual American Business Awards honor salesforce.com as the Most Innovative Company of the Year (2,500+ employees) and for Corporate Social Responsibility Program of the Year (2,500+ employees) SAN FRANCISCO (July 21, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced that it has been awarded two coveted Stevie Awards in […]
Leader in suspended access and fall protection equipment builds custom applications in weeks in the cloud vs. months with on-premise application development SAN FRANCISCO (July 20, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced Pro-Bel Enterprises Ltd. has built several custom applications on Force.com to run its business in the cloud. […]
Marketing Automation Company Helps QlikTech Generate Over 10,000 New Leads in Under Two Weeks During Company’s ‘World Football Fan App’ Campaign SAN MATEO, Calif. (July 13, 2010) – Marketo, the revenue cycle management company, today announced it has helped QlikTech, the company behind QlikView, a leading business intelligence tool, generate more than 10,000 new contacts […]
Soffront Software, Inc. announced today that Printec Group is using Soffront CRM software to dramatically improve reporting, forecasting, and tracking of business data. Printec Group of Companies (www.printecgroup.com) is South East Europeâ??s leader in transaction automation. Fremont, California (July 13, 2010) – Soffront Software, Inc. announced today that Printec Group is using Soffront CRM software […]