Selectica, Inc., a provider of sales execution and contract management solutions, shuffled around the management team a bit today. In are Bill Roeschlein as vice president / chief financial officer; Terry Nicholson as chief operating officer of contract management solutions; and Steven Goldner as vice president, engineering. From the board of directors, out are John […]
NetSuite, Inc. today announced an addition to its flagship NetSuite product and in NetSuite CRM+: NetSuite Partner Relationship Management plus (or, you guessed it, PRM+). PRM is a philosophy within the CRM philosophy which focuses on partners as customers. NetSuite sees itself as a pioneer in second-generation PRM as, in 2003, the firm introduced joint […]
Positive addiction? John I. Todor, Ph.D. sure thinks so. Todor is the managing partner of The Whetstone Edge, LLC, a customer experience consulting and training firm that applies scholarly research on human behavior to buyer-seller dynamics. The psychological principles which are Todor’s specialty have been encapsulated in a book to be published by Silverado Press. […]
Software and services provider Amdocs today announced that it has provided the implementation services needed to assist T-Mobile UK in launching Flext, reportedly the country’s first flexible postpaid price plan. Under the Flext program – said to be “part of T-Mobile’s strategy to cut tariff confusion” – is simply a program which dominates value in […]
Wealth management software provider Xplan has acquired PlanTech Consulting for US $15 million in order to add risk analysis and analytics functions to its service package. Xplan calls itself the “leading independent planning software vendor,” and the move is seen as complementing its existing service suite, which includes portfolio management, customer relationship management, practice management […]
Imagine saving over US $100 billion. According to results of a study recently released by Microeconomic Consulting and Research Associates, American consumers and small businesses across the country could save that much money on their phone bills over the next five years as a result of competition in VoIP service. Breaking down those figures means […]
Mobiboo, the UK’s first commercial VoIP WiFi network operator, today announced (no joke – on a Sunday, they did) the official launch of its mobile VoIP service. Mobiboo is launching its service with two devices: UTStarcom’s F3000 is a clamshell-design WiFi phone, and Mobiboo Dashboard allows users to send instant messages and files to other […]
Deacom, Inc., producer of the DEACOM integrated accounting and enterprise resource planning software system for building component manufacturers, have announced freebies! Well, they’re only demonstrations of the DEACOM ERP System to attendees of the Annual Building Component Manufacturers Conference (BCMC) from October 4-6 in Houston, Texas … but they’re still free! With links to any […]
Friends, Romans, countrymen, lend Sugar your ears. (Oh, come on, it’s easy, you can do it right over the internet and everything.) SugarCRM, in a recent push to increase their visibility in the software as a service market, has a few things they want to say. They’ll be telling the world (or that fraction which […]
Wait! There’s one more! Sheryl Kingstone, director of Yankee Group’s Customer-Centric Strategies Decision Service, has won CRM Magazine’s 2006 Influential Leader Award. Kingstone is also the first female in CRM Magazine’s history to be inducted in the CRM Hall of Fame. Wow, the Hall of Fame. “I bet you didn’t even know CRM had a […]