ExactTarget, a specialist in on-demand email software for email marketing (that’s “permission-based email marketing,” company PR reassures) unveiled its integration with Microsoft Dynamics CRM at Convergence 2007 this week. ExactTarget for Microsoft CRM seeks to make customer data actionable and enable marketers to create, deliver and track email campaigns. At the heart of the ExactTarget […]
HCL Technologies Ltd., an India-based global IT services company, announced the availability of vertically-focused solutions constructed on Microsoft Dynamics AX and Microsoft Dynamics CRM from Microsoft Convergence 2007 yesterday. The solutions have been christened Intelligent Retail Industry Suite (or IRIS) and EmpowerFin. In support of enterprise resource planning and customer relationship management within the retail […]
Representatives of Sonata Software Ltd today announced the launch of the eccentrically named SonnetlTeS, software built on Microsoft Dynamics CRM 3.0. (Seriously, why would you choose a name that looks like a typo? The dancing capitals are partly a result of the product’s touted value for Information Technology Enabled Services companies, but the lower-case “e” […]
CDC Software, subsidiary of CDC Corporation, today announced that it has expanded its c360 product line of add-on applications for Microsoft Dynamics CRM with the addition of a handful of new products, which includes the following. · Import Manager, a CRM specific tool to import data from multiple data sources; · Report Authoring, a CRM […]
When Congress, in a rare show of energy conservation consciousness decided to spring forward on Daylight Saving Time, it seemed like a good idea. Jumping the clock switching dates to March 11 and November 4 made the DST period four weeks longer and thus in theory saved that much more energy. There’s just the little […]
Astea International Inc., provider of lifecycle management software solutions, today announced that the firm’s FieldCentrix service management and mobility software has been integrated into Microsoft Dynamics CRM. Astea will be showcasing this solution next week at Convergence 2007 in beachy San Diego, California. Astea is in tight with Microsoft, with status as a Microsoft Gold […]
You’ve heard of seminars and demos, of course, and “webinar” has become accepted terminology now. But have you ever heard of the “deminar”? They will in Charlotte. April 24 will see the North Carolina city play host to customer relationship management consulting firm Customer Connect Associates and Charlotte’s Sales Leadership Council’s deminar, defined in PR […]
A pair of firms moved their way up the Microsoft food chain this week. The perfectly named Invisible CRM announced their new status as an ISV partner InvisibleCRM was launched in 2005 and was designed to “bridge the gap between corporate applications and user-friendly environments – Microsoft Outlook and Microsoft Windows.” To date, InvisibleCRM has […]
The folks at Salentica Systems Inc., a provider of Microsoft Dynamics CRM-based client management product, today announced that Fortigent has selected the Salentica Suite of its client management software system for use in streamlining its customer contact database. Fortigent provides outsourced wealth management solutions and consulting services to advisory firms and banks targeting high net […]
Microsoft Corp. has announced the release of Microsoft Dynamics CRM Analytics Foundation, touted as nothing less than “a new way of using business intelligence tools from Microsoft.” Analytics Foundation seeks to enable business performance to be tracked continuously through dashboards; managers and employees to quickly create reports and drill down into areas of interest; and […]