Category: CRM Applications

How do you say “customer relationship management” in European?

Teradata CRM is spreading in Europe this week, with implementation of the product recently selected in Spain and Norway. Savings bank Caixa Galicia is the Iberian addition to the Teradata clientele. One of Spain’s larger financial services providers, the bank seeks to employ Teradata CRM portfolio to “better analyze and personalize communications with its growing […]

Leads, 4 Real

4 Real Investment, Inc, a lead management software and services company, today announced their very first end-user Customer Relationship Management application. The solution christened Clickpoint integrates purchasing leads, importation of lead data into the CRM system, a predictive dialer, lead performance determinator and returns bad leads. Promised an unnamed 4 Real (really good name there) […]

Maximer goes to war with Sage

In what at least one press release is calling a “war,” CRM solutions provider Maximizer has announced a “number of product enhancements and special offers,” company officials say, aimed at “providing small businesses with a superior alternative to Sage Software’s popular contact management product ACT! 2007.” Flagship product Maximizer 9 now includes MaxMobile for the […]

Putting the CRM in sCRuM

Representatives of the Castleford Tigers rugby league club have announced the installation of a customer relationship management and ticketing system to tailor special offers to fans. Despite an eleventh-place finish in the twelve-team division in 2006, the West Yorkshire club has definite plans to improve their lot in life soon. In addition to the CRM […]

CRM Bloing all over England

The East of England Development Agency (a.k.a. Eeda) announced their adoption of a £1.8 million (approximately US $3.44 million) customer relationship management system to tie together its Business Link Organisations (a.k.a. “Blo”). The agency will employ the CRM system in “holding information for all of the Blo’s allowing information to be shared across the region.” […]

Recommind shows off Expertise

Recommind, a leading enterprise search and categorization company with a punny name, today announced MindServer Expertise. Expertise is an application for the Recommind MindServer 4.2 enterprise information access platform. MindServer Expertise is a directory search tool that combines standard directory content with individual work product, providing “real-time access to the tacit knowledge of an organization.” […]

Enter the Nexus

The matter-of-factly named Marketing Solutions Inc. has announced the release of its latest CRM software system, Nexus. Nexus is specifically designed for small- to mid-sized businesses and is matter-of-factly billed as an “affordable CRM solution with superior functionality and effectiveness.” Nexus promises to capture real-time orders, customer history, customer and prospect information, sales commission, and […]

Empirix, Serenely yours

Empirix Inc. announced today that global systems integration company Serene Corporation (now that’s a pretty name) has selected Empirix’ automated software testing product e-TEST suite as the basis for their CRM application testing service. Serene has already completed several projects with e-TEST suite, performing pre-deployment testing on both the Siebel 7.7 and 7.8 product lines. […]

Mother knows best

Everyone, it is said, has a momma. Today, Kintera Inc. announced that one of the largest legions of mothers has taken on their CRM. La Leche League International, an international breastfeeding information and support group, has selected Kintera’s social constituent relationship management system for its core member and donor management needs. ooTao Inc., an identity […]

In Sunny Switzerland

Sun Microsystems Inc. has announced that leading Swiss telecommunications carrier Swisscom Mobile has selected Sun Fire T2000 servers running the Solaris 10 Operating System and the Sun Java Identity Management Suite for its 1145 retail stores. Swisscom Mobile’s Siebel CRM project was implemented in 2002, and today reportedly stands as one of the largest Siebel […]