Category: Computer Software

DirectNET Realizes Maximized Efficiency Across Business Units with Deployment of Onyx® CRM Platform

DirectNET’s newly streamlined business processes keep pace with growth in company and enhance customer relationships Indianapolis, IN (July 29, 2008) – Consona CRM, a leading provider of total customer management solutions for the enterprise, today announced that DirectNET has achieved significant growth and efficiency after having implemented Onyx’s full suite of customer relationship management (CRM) […]

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Parature Webinar Explores Integrated Phone Support Channel for Improved Productivity

Establish a Direct Connection between Parature Customer Service Software and Angel.comâ??s Interactive Voice Response (IVR) Software Vienna, VA (July 28, 2008) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals insight into the advantages of integrating their Parature Customer […]

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Parature Named to JMP Securities Hot 100

MP Securities Selects Parature as a Hot 100 Private Software Company Vienna, VA (July 22, 2008) – Parature, a global leader in on-demand customer service software, announced today that it has been selected as a Hot 100 private software company by JMP Securities’ software research team. JMP Securities, headquartered in San Francisco, CA, is a […]

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NEW NETSUITE CRM+ FEATURES ENHANCE EASE-OF-USE WITH ADVANCED AJAX-POWERED WORKFLOWS

All AJAX-Powered Features Supported in New Firefox 3 Browser SAN MATEO, Calif. (July 22, 2008) – NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites for the mid-market enterprise business and divisions of large companies, today announced new capabilities for its flagship CRM product, NetSuite CRM+, featuring AJAX-powered workflows that […]

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NETSUITE ISV PARTNERS LEVERAGE NETSUITE SAAS DEVELOPER PLATFORM TO ADDRESS ADVANCED MARKETING AUTOMATION AND CUSTOMER SERVICE NEEDS OF MID-MARKET COMPANIES

Velaro, LivePerson, Pardot and Silverpop Extend NetSuite Business Application SAN MATEO, Calif. (July 22, 2008) – NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites for the mid-market enterprise business and divisions of large companies, today announced the latest product extensions to the NetSuite Business Operating System (NS-BOS) built by […]

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Parature Best Practices Webinar Explores How Associations Are Revolutionizing the Way They Support Their Members

Industry Thought Leader Lori Jordan to Discuss Support Techniques to Increase Member Retention Vienna, VA (July 14, 2008) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering member service and support professionals tips and techniques for increased efficiency within their support teams. The webinar […]

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Parature Executives Named ‘Hottest Management Team’ by Northern Virginia Technology Council

NVTC Hot Ticket Award Recognizes Parature for All-Star Management Team Vienna, VA (June 27, 2008) – Parature, a global leader in on-demand customer service software, announced today their recognition for ‘Hottest Management Team’ by the Northern Virginia Technology Council (NVTC) at their 2008 Hot Ticket Awards Party Wednesday, June 25th at the home of NVTC […]

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The American Society for Training & Development Selects Parature Customer Service(TM) Software

Dynamic Software Suite Enables Effective Streamlined Support â?? AMS Integration Vienna, VA (June 23, 2008) – Parature, a global leader in on-demand customer service software, announced today that the American Society for Training & Development (ASTD) has selected Parature Customer Service(TM) software to manage the service and support requests for members, as well as their […]

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Parature Releases Free White Paper on Improving Customer Service with Web-Based Support

White Paper Explores the Benefits of On-Demand Service and Support Software Vienna, VA (June 20, 2008) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into the benefits of Web-based support software. The white paper entitled “Improving Customer […]

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SugarCRM Receives Top Honors for TMCnet’s CRM Excellence and Product of the Year Awards

Customer Interaction Solutions and Communications Solutions Awards Showcase Outstanding Product Innovation and Improved CRM Practices for Customers CUPERTINO, CA (June 18, 2008) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, announced today that they are the recipient of Technology Marketing Corporation (TMC)’s Communications Solutions 2007 Product of the […]

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